Kentucky Collision Centers - Palumbo Cr#7

4.8 (1,950reviews)
97%
2591 Palumbo Dr.,  Lexington,  KY  40509

In operation 60 years, 29 years at this location.

With six locations in the Lexington, KY area, Kentucky Collision Centers has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with convenient locations in Georgetown, Nicholasville, and Richmond. At Kentucky Collision Centers, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,950)

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is the second time I have used KC.. They are professional and always kind . I trust them 100%.. The work they do is simply the very best .

Likely to Recommend

Repair Quality

Completely Satisfied on time and can’t tell where the damage was, great job

Customer Service

Knowledgeable and helpful all the way through the process

Likely to Recommend

Repair Quality

Everything looked good

Customer Service

It was clear explanation

My Experience

My car has been to your shop I think 3 times and each time I was very pleased with the job your team did everyone is professional and does an excellent job in a timely manner there's a man there I think his name is Bill he always goes above and beyond for the customer tell the team keep up the good work I'm a very satisfied customer thanks to your team

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ben was hands down the beat advisor I could have had. He answered all my calls and always was honest and transparent. I will used these guys for all future needs. Thank you BEN!!!!

Likely to Recommend

I'd send my mother to this place!!!!!! They rock

Repair Quality

Ben was my advisor. He was hands down the best help I have ever had from a body shop. He always answered my calls in a timely manner and was honest though out the whole process. Thankful for the help and honesty 🙏

Customer Service

Ben was great.

Returned Clean

Likely to Recommend

Repair Quality

The car looks very good post repair.

Customer Service

Everyone I spoke with and encountered was very friendly, helpful and professional.

Returned Clean

Likely to Recommend

Repair Quality

Felt the company would do quality work in a reasonable time.

Customer Service

Very respectful to as a female customer and keep me informed about what was taking place while my car was being repaired.

Returned Clean

Likely to Recommend

Repair Quality

I need to call the shop they scratched my plastic that goes on my bumper

Customer Service

My Experience

I appreciate the repairs done to my bumper! They were repaired in a timely manner, so I was not out of my vehicle long! A staff member offered to stay past closing so I could pick up my vehicle after wk! That was greatly appreciated! I will recommend you'll services to anyone who needs repairs! Thanks again!🙂

Likely to Recommend

Yes I will recommend them to anyone.

Repair Quality

Ky collision performed a great job on my jeep! I am very pleased with the repairs to the bumper! Thank you for your services!

Customer Service

Everyone very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Left a small spot on the bumper where something was caught under the paint.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks brand new

Customer Service

Staff was kind and work was done quickly

Likely to Recommend

Repair Quality

Great job

Customer Service

They did everything they said would. Snd had my car back to me when they would.

My Experience

The service couldn't have been better. Ben Martin was so helpful and pleasant from beginning to end. I will certainly tell friends and family to come to your place if they ever have repair needs.

Likely to Recommend

Repair Quality

Ben Martin gave excellent customer service to me from start to finish. I will always recommend Kentucky Collision Center to family and friends (also strangers)

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The car looks great.

Customer Service

Ben is an awesome employee and an asset to your company.

Returned Clean

My Experience

My Experience

Ben is awesome! Even since the first day he went above and beyond to take care of his customer. I am very pleased with all of the employees that had interaction with me. I will recommend this place if I meet somebody that need your services. Thank you all. You are a great team :)! A+!

Likely to Recommend

Very pleased with the service. It exceeded my expectations!

Repair Quality

Ben did a great job ever since the first day. He assesed the damage and told me the procedure. I have never done this procedure before so I did not know how this works. Everybody on this place did a great job helping me as much as possible. The car looks brand new. Great job Ben and collision Center. I hope I don't have to come back (another rear ending) but I will if I ever have a need to come back. Now I know where the Collision Center is :)! Thank you so much all. Great team, great job :)!

Customer Service

Excellent , very nice team!

Returned Clean

My Experience

Very professional and friendly staff. Excellent service!!