Kentucky Collision Centers - Ruccio Way Cr#8
In operation 60 years, 29 years at this location.
With six locations in the Lexington, KY area, Kentucky Collision Centers has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with convenient locations in Georgetown, Nicholasville, and Richmond. At Kentucky Collision Centers, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Alex was great and the addl help we received today with one last issue was much appreciated.
My Experience - 5.0/5.0 -
Great communication. Thorough explanation on progress on repairs. All appears to be in great shape.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks like a very good job was done
Customer Service - 5.0/5.0 -
always kept me up on what was happening
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was repaired as discussed and did a great job
Customer Service - 5.0/5.0 -
Wes was super helpful and professional! 10/10 would recommend to anyone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did the job on time, communicated well, made everything super easy and when a secondary issue was found, figured it out quickly and took care of all the logistics! Couldn’t be happier.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint matched perfectly ft l I y
Customer Service - 5.0/5.0 -
Paint matched perfectly
Returned Clean
My Experience - 5.0/5.0 -
Great place! Great people! Great bodywork and paint jobs! Car looks like new! Came in on estimate! I highly recommend Kentucky Collision on Russio.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Great people!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex was great throughout the whole process. Thank you!
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex and other people I met and dealt with at Kentucky Collision were unfailingly professional, cooperative, knowledgeable and helpful. I would (and Will) recommend your firm to other people.
Customer Service - 5.0/5.0 -
I want to be clear that it’s my intention to complete this survey giving the very best evaluation possible in every category. I emphasize this here in case I might have inadvertently appeared not to have always done this. I know that technological expertise is not always my strongest point and I have sometimes had difficultly navigating surveys using the small print available on my telephone. So ALL 10’s is the answer here. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex and Tammy were awesome! Very professional and courteous. So nice to not feel like you’ve been hoodwinked (pun intended) when getting a car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex and Tammy were absolutely awesome!
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, Great communication throught out the time it was in shop and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with my service they had it exactly one week in a few days just as they said it would be. It looks like they might’ve had the car washed which was nice. the young man that did the estimate to the lady at the front desk and I think the young man’s name was Alex very professional great customer service I would recommend you guys to anyone I know that needs a car collision center. Thank you all so much.
Likely to Recommend - 5.0/5.0 -
I’ve already spoken to Alex about returning and having you guys fix a little ding in the back of the car
Repair Quality - 5.0/5.0 -
everything was wonderful from the day. The estimate was done by Alex very knowledgeable, very professional young man to the lady at the front desk who welcomed me that morning when the car was dropped off and I was picked up by the rental car folks. Damn, I’m guessing the same lady handled the return of the rental car from your location and both she and Alex were very wonderful. Just very professional great customer service. I really appreciate everything. Everything went very smoothly.
Customer Service - 5.0/5.0 -
Everyone was wonderful I really appreciate
Returned Clean
Likely to Recommend - 5.0/5.0 -
The service was great.
Repair Quality - 5.0/5.0 -
There is no way to tell the car had any damage once the repair was completed.
Customer Service - 5.0/5.0 -
They handled everything including the rental car. I went about life as if nothing was affected.
Returned Clean
My Experience - 0.0/5.0 -
There are 2 spots untouched the hood and head light did not get buffed out where others divers mirror rubbed black streaks on the edge of the hood and the headlight passenger side.