Kern Auto Body
In operation 80 years, 52 years at this location.
We've been repairing vehicles for more than 70 years. Kern Auto Body is known for its expertise, honesty, and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Virginia and West Virginia area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
Very pleased with the whole process from initial contact to finished product.
Repair Quality - 4.5/5.0 -
We were very satisfied with the entire process of having our car repaired at Kerns. It was a pleasure working with Bryon. Bryan asked a lot of upfront questions to understand our wishes for the repair; gave us a fair quote for the work; recommended a rental car place; called us frequently with updates; finished ahead of schedule and with a final price less than the quote. Workmanship was very good.
Customer Service - 5.0/5.0 -
Bryon was very good through the whole process. (See previous notes)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks good
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would not hesitate to recommend Kern very highly to anyone who needed repairs done to their car.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bryan Stutzman was amazing with his time, knowledge, willingness to solve my problem, and fairness.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thanks to Bryan and the crew for excellent service!
Repair Quality - 5.0/5.0 -
As enjoyable as a body shop can be, they crushed it!
Customer Service - 5.0/5.0 -
They went above and beyond to keep me well informed while I was out of touch (vacation with no service)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always happy with our service from Kern!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they updated me everytime they were close to completion and they work very fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the first phone call, I was very impressed with the customer service and interest / investment in the particular repair I wanted done. Upon meeting, the assessment was straightforward and all my questions were answered. I love the outcome!
Customer Service - 5.0/5.0 -
Fabulous and personable, everyone!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Heck yeah, I have Gage in my speed dial for anyone that needs body work on their car
Repair Quality - 5.0/5.0 -
if there was a 20 for beyond satisfied I would chosen that! Gage is the best, professional, friendly, all around created a wonderful experience
Customer Service - 5.0/5.0 -
again would give Gage a 20 if I could!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the service.
Customer Service - 5.0/5.0 -
Excellent communication, kept me informed every step of the,
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will always recommend this group. They are awesome.
Repair Quality - 5.0/5.0 -
Always beautiful work! Looks brand new.
Customer Service - 5.0/5.0 -
Always curious and answer all my questions. Are very helpful when it comes to rental vehicle as well as dealing with insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bryan Stutzman is great to work. The mechanics did a phenomenal job. Very pleased with my overall experience with Kerns. Communication was great and staff is total professionals.
Customer Service - 5.0/5.0 -
Bryan Stutzman was a great help and very personable. His communication was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great, nothing to complain about! All staff that I interacted with were super helpful, so very kind, and very efficient. The turnaround time on getting my vehicle back was also way sooner than expected, and it looks great!! Huge thank you to everyone, and I will always recommend Kern!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bryan explained the process throughly. The did a fantastic job, can't tell that there was any damage to begin with and finished way ahead of schedule.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with the professionalism, the work, and overall customer service.