Kern Auto Body
In operation 80 years, 52 years at this location.
We've been repairing vehicles for more than 70 years. Kern Auto Body is known for its expertise, honesty, and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Virginia and West Virginia area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional and personal
Repair Quality - 5.0/5.0 -
The car looks like new
Customer Service - 5.0/5.0 -
Everyone was very polite and respectful. I was made aware of the process every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The front-end protocols for getting claims established, estimates done, and repairs scheduled was far too time consuming. But the work done appears to be of very high quality.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely 💯
Repair Quality - 5.0/5.0 -
They did an outstanding job fixing my Cadillac! And did not take very long either! The office was wonderful to me.
Customer Service - 5.0/5.0 -
They communicated every step. They are very professional and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend this shop, emailed the owners wife telling how happy I am with Kern Motors Body Shop!!Will call State Farm too
Repair Quality - 5.0/5.0 -
Great service, very polite ladies, professional, knowledgeable!!!very happy
Customer Service - 5.0/5.0 -
Extremely happy
Returned Clean
Likely to Recommend - 0.5/5.0 -
Good work, very poor estimate.
Repair Quality - 5.0/5.0 -
The car was worth more before the repairs were completed. Call me for am explination.540-539-4815
Customer Service - 0.5/5.0 -
Vehicle should have been totaled upon inspection by Kern body shop. Owner asked appraiser to total it. She said no. She said car would be worth more fixed than totaled. She was WRONG !!!!!!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great experience here and would definitely recommend.
Repair Quality - 5.0/5.0 -
Excellent repair on my vehicle. Looks like brand new.
Customer Service - 5.0/5.0 -
Michelle was very helpful with my vehicle repair status and explained everything. Office staff very nice and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
You are awesome!
Repair Quality - 5.0/5.0 -
All the process went smoothly, and they even call me to pick my car sooner than the expected time. The ladies in front were friendly. My Jeep is working perfect! Thank you!
Customer Service - 5.0/5.0 -
All the process went smoothly, and they even call me to pick my car sooner than the expected time. The ladies in front were friendly. My Jeep is working perfect! Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice
Customer Service - 5.0/5.0 -
Contacted my daily on the status.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although it took some time to get in to do my repairs ( which is expected now with covid), the staff went above and beyond my expectations. The car was ready ahead of schedule and they did some extras for me, as well as a great job detailing my car. I would definitely use them again and recommend them to others.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased. Plus rental car picked me up at shop.
Repair Quality - 5.0/5.0 -
Perfect color match. Flawless finish. Completed on schedule.
Customer Service - 5.0/5.0 -
Helpful, courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m a repeat customer, based on past satisfaction
Customer Service - 5.0/5.0 -
Very courteous
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with Kerns. I got my Jeep back and it was detailed from the inside out. The paint job was excellent.