Key City Collision Butternut
In operation 6 years, 4 years at this location.
The Right Choice In Collision Repair. A shop that goes above and beyond to make sure your vehicle is repaired correctly and back to pre-loss condition in a fare amount of time. We take the problems of dealing with the Insurance companies out of the customers hands and put them into ours with hassle free claims processing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Yes I was very happy and will return any business that I have for car repairs
Likely to Recommend - 5.0/5.0 -
Definitely will be sending family and friends to this business in the future.
Repair Quality - 5.0/5.0 -
Very satisfied with the repairs
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable staff. I was impressed with the phone calls and updates I received.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Girls were excellent
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve had 2 vehicles fixed by Key City Collison, both times were really great experiences.my van looks news
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
2nd vehicle in and same outcome!! Prompt, professionalism, and courteous. From the ladies calling to schedule and pickup to the quality of work done! I will take my vehicles nowhere else!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Huge kudos to the team for the amazing job fixing my truck after that little fender bender! 🚗✨ Special shout-out to Bina for going the extra mile and staying late just to hand me my keys personally. Truly appreciated! 🙌👏
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would definitely take my vehicle here again. They were all so nice and took really good care of me and my car!! Highly recommend!!!
Customer Service - 5.0/5.0 -
Very satisfied!!!
Returned Clean
My Experience - 5.0/5.0 -
Great communication and keeping you informed! Fast customer service!
Likely to Recommend - 5.0/5.0 -
Already mentioned to friends
Repair Quality - 5.0/5.0 -
Everything was great, would recommend
Customer Service - 5.0/5.0 -
Ladies at fro t desk super helpful and super friendly
Returned Clean
My Experience - 0.0/5.0 -
I don't know who put the door on my truck, but they do incredibly sloppy work.Not only was the little hose thing not attached and I had to do it myself and got covered in a bunch of black c***I took the truck back up there and the door is still not aligned correctly or adjusted properly. Not only is there a air leak in the cab that is quite loud anytime I open or close the door the glass rattles around and clunks around which makes me wonder if its secure to the panel. Well, I think the overall business has really friendly people.And the work was pretty in and out, and very affordable with my budget.Overall, it does not resolve my issue.If I still have the same problem. Now i'm going to have to spend more money and see if I can find another shop will actually put the door on my truck correctly.Because again I can see from the outside that the door is not on correctly.It is not aligned, it is sticking out.And that's where I can hear air noise coming from. I do really appreciate who I spoke to over the phone that they made sure that the door matched. I just wish the door would have been properly put on my vehicle and aligned correctly. I've had my vehicle since 2014 and I'll probably have to get it traded in and find something else because of this. i'm just incredibly disappointed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We’ve used Key City Collision several times and have been extremely satisfied with the work. I highly recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service! Bina was very helpful, friendly, and kind. Thank you for helping us!
My Experience - 5.0/5.0 -
Employees were very helpful and tried very hard to find the correct parts. Nice people to work with. I will recommend to others. Truck looks really nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Now that I've had a chance to look at the car in the sun,the color doesn't match, it looks darker and I don't see and flake in it where as my original color has flakes. And it looks bubbled on some areas of the front,concerned that it makes start flaking
Customer Service - 5.0/5.0 -
Your front desk people are very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks and drives great after the repairs.
Customer Service - 5.0/5.0 -
Employees were super nice and very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This repair shop is clean and very meticulous
Repair Quality - 5.0/5.0 -
I thought they were the nicest agents. Explained everything to me. When car was ready took me out to car to look at and made sure I was happy and explained to me to wait 3 weeks before washing so paint job could cure.
Customer Service - 5.0/5.0 -
Nice representative at front desk always smiling
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly
Customer Service - 5.0/5.0 -
Friendly