Key Collision Center
In operation 45 years.
Since 2000, Key Collision Center has provided motorists in the Jacksonville, FL 32216 area with comprehensive auto body repair services that include Collision Repair Services and Auto Body / Paint / Refinishing Services . Our goal is to offer the best services available at affordable prices to get you back on the road as soon as possible. At Key Collision Center in Jacksonville, FL, our staff makes the difference. Experience combined with professional pride is our formula for success. Complete customer satisfaction is Key's commitment to you, and it is this commitment that has earned the Collision Center at Key an industry-wide reputation for maintaining the highest standards for collision repair and expert body work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Comments above
Repair Quality - 3.5/5.0 -
The body work to the car was totally ok. After leaving the repair shop, I found that the door, where most of the damage was done, when open wide, the door stuck and I had to use force to close it. That was a problem with the vehicle when I took it to be repaired. Body work was great but mechanically I had problems. I did call Key Collision immediately when I got home and told them. I was leaving the next morning to go out of town but was told by Key to bring it back in when I returned to Jax and they would fix it.
Customer Service - 3.5/5.0 -
The Body work on the car was done well. The door to the side that was wrecked , when opened, would not close and required force to close. This was a problem when it entered the shop so Body wise I was 100% satisfied but Mechanically unsatisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No reason not too
Repair Quality - 5.0/5.0 -
Service communication was excellent. Work performed was on time and excellent as well.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Insurance claim AAA policy holder
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was upset to pick up my car to find damage in other places that I did not initially have when I dropped my car off at the collision center
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, in all phases of repair. I recommend them highly.
Customer Service - 5.0/5.0 -
Pleasant to deal with.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I don’t make those kinds of recommendations.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kenny was great He made sure the job was done right and kept after the insurance company!
Customer Service - 5.0/5.0 -
Again Kenny and Jen were great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I don't (fortunately), have any experience with auto body shops but was very favorable impressed with Key Collision Center.
Repair Quality - 5.0/5.0 -
Very professional and careful service.
Customer Service - 5.0/5.0 -
Ken was very helpful and followed up with regular status reports.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great staff to work with
Repair Quality - 5.0/5.0 -
Total satisfaction from everyone. Very special thanks to Jen & Ken for all of their help and expertise
Customer Service - 5.0/5.0 -
Same comment as above