Kg Middleburg Heights LLC
Our collision center is known for its expertise, honesty, and service. Here at Ken Ganley Collision, we have a team of certified professionals committed to delivering superior quality and unrivaled service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skills and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of insurance companies and drivers in the Cleveland area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Did an excellent job. Ahead of schedule
Customer Service - 4.5/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rose was very professional & friendly
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Horrible. To have a diagnostic done and only initially need work done on my radiator, my vehicle was kept for months. I was told my check engine light would not go out because of my intelligent battery sensor went bad but it had no issues before I brought it in to be serviced. As soon as I finally received my vehicle back i ended up on the side of the road. I had the vehicle towed back in for servicing. Another month went by before I was finally told that the engine was blown. I believe that the mechanic that serviced my vehicle blew the engine and already knew the engine was blown before the vehicle was given back to me.
Customer Service - 2.5/5.0 -
Disappointing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
it would be hard for me to recommend using this body repair shop again because of what I had to go through
Repair Quality - 3.0/5.0 -
I went to the Ken Ganley collision center in Middleburg Heights last week. The lady at the front desk was extremely nice and helpful. Communication was not the greatest with Jerry Frustaci. I didn’t get a call when my car was done and when I went to go pick up my car the “rocker” they replaced on my car was hanging off at the time of pick up. I own my own small business and would never leave a negative review but this situation did not sit well with me.
Customer Service - 4.0/5.0 -
Front lady desk was extremely nice
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The stuff was so nice and friendly
Customer Service - 5.0/5.0 -
They explained everything that was gonna do how long it was gonna take
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, good communication, and returned car repaired and detailed
Customer Service - 5.0/5.0 -
Very Satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
I was originally promised the car in 7 days. I had to keep calling to see if it was ready. They kept saying that they were waiting for parts. If the question is would I just them again. I would say probably not. The only reason that I used them is because they were preferred by Grange. I’m disappointed with the service not the quality of work preformed.
Customer Service - 2.5/5.0 -
Very disappointed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service done was great and the staff is very friendly and respectful! Thanks again