Kimballs Auto Body Inc

4.5 (1,474reviews)
85%
10111 Pacific Ave S,  Tacoma,  WA  98444

In operation 70 years.

Kimball’s family owned business has one mission – to build and maintain a caring relationship with you. We will do everything possible to make you feel welcome in our comfortable and modern 40,000 square foot state-of-the-art collision repair facility. Our experienced service professionals will treat you like family – and your vehicle as if it were our own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,474)

Likely to Recommend

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Awesome job

Customer Service

awesome

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They are fast and they were communicative during the process.

Customer Service

The worker was very nice.

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Repair Quality

The work for my car was excellent but your customer service was horrible

Customer Service

Customer service horrible

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Repair Quality

There is a piece missing on my hood. It’s a little black “cap” that dispenses the windshield washer fluid.

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This was the worse experience I have ever had from this shop, and I have used them several times in the past. Even when I brought my dissatisfaction to the 'manager' i was told it would be rectified within an hour, and he would call me to make sure it was.... I never heard from him again and the estimator didn't call me back for 5 hours and still didn't offer a resolution before he left for the weekend.

Repair Quality

Communication was less than acceptable from the minute the truck was delivered until the moment and came to get my truck. . The wait time during the estimate was ridiculously slow, much slower than all previous experiences at Kimbals. The assistance with a rental vehicle was non-existent. The offer to fix some of the repairs a bit better than they were was non-existent.

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No one should go here

Repair Quality

Customer service is not good. I have been going there thru GEICO for over 10yrs. Never one good experience until I’m paying my deductible. They don’t treat GEICO guest the same as their regular guest. I will NEVER GO THERE AGAIN! No communication until your car is ready. Be prepared to be in a rental for at least 3-4weeks. Once surpassing my 35 day limit thru my insurance. The work done on the car has been great.. the service is just very poor.

Customer Service

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Repair Quality

Thank you Kimball’s! Our vehicle looks better than it has in years and the repairs are excellent. Your staff was great to work with and we’ll recommend your exceptional service to others.

Customer Service

Service was excellent!

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Always referred people.

Repair Quality

Another job completed great we have always used there repair service and have never thought of going anywhere else. We took the car back for a minor issues that they repaired quickly the car looks great. We're thankful for your team!

Customer Service

Returned Clean

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Unfortunately I’ve had to use your services more than anyone would ever want to. But as always the service was great.

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This is our 2nd time. 1st time was my wife’s G Cherokee 2nd was my Vette.

Repair Quality

Please see my positive Google review👍🏾

Customer Service

Bravo! Many companies could take notes from Kimball’s

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Returned Clean

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Everything looks great and works great!

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Work is always very well done.

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The work was supreme. The paint was perfect after the body work. I would recommend them to anyone!

Customer Service

So professional and sweet!

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Repair Quality

Awesome work

Customer Service

Awesome customer service

Returned Clean

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