Knapp Collision Repair Center
In operation 87 years.
body
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Adolfo was great to work with - responsive and friendly
My Experience - 5.0/5.0 -
My vehicle looks brand new. Can’t even tell that it was wrecked. I would recommend Knapp Chev to anyone who needed any kind of service to their vehicle. Thank you again
Likely to Recommend - 5.0/5.0 -
It’s been a long time since I had need to have my vehicle repaired but have been impressed by the care and information that your collision agent kept me informed. Having said that I would not have a problem referring Knapp Chev to anyone
Repair Quality - 5.0/5.0 -
So very pleased with the collision divison. They kept me informed about the status of the repairs. I am so pleased with the repairs can’t even tell it was wrecked. Once again thank you and your collision divison.
Customer Service - 5.0/5.0 -
They give their best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alfonso took care of me I'm a satisfied customer
Customer Service - 5.0/5.0 -
Did a good job đź‘Ź
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
my car was clean but my seats were absolutely filthy. like toddlers ate red popsicycles in them. every seat is destroyed with discoloration.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Great service. Only issue is that when the completion date had passed, I didn’t get a call or anything regarding the delay.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
I came in tonjave the estimate done, and didn't hear back from the shop. Then I got a "it seems you missed your appointment, let's reschedule" text. That didn't set me up eith confidence. I understand I came in the morning that Adolfo's wife also had a car accident, but it that's a template reponse, you made it sound like it was my fault for no response, and it wasn't. Then, the repair estimate was typed into the system as July 8, which meant 41 days fpr a bumper. On the phone, I was told it's a long estiamate, but should be less than that. It only took a week, and then when I checked out, Adolfo realized it was a typo for June 8.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff. Easy scheduling process.
Customer Service - 5.0/5.0 -
Courteous, helpful, and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The advisers Alfonso was professional and kept me in communication. He was patient when I was frustrated with the timeframe of parts. Hopefully I don't need to return. But if I do. I will use Knapp. Thanks for everything
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paint is well done, communication was thorough. Only problem was some slight body panels misalignments but overall this job was a 7/10.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Slight body line misalignment, and missing PPF from door blending was reasoning for this review.
Customer Service - 4.5/5.0 -
Communication was thorough and well explained.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Communication was great,service was as well
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Knapp has a friendly and efficient team that communicates well with customers and maintains a peaceful environment in the context of collision repair.
Customer Service - 5.0/5.0 -
They are helpful and friendly.
Returned Clean
My Experience - 5.0/5.0 -
Adolfo was great and walked me through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Adolfo and the crew at Knapp Chevrolet. Even though the repairs took a couple extra days longer than expected, the quality of the bodywork was absolutely worth it. My car looks brand new again, and I really appreciated the extra touch of detailing, vacuuming, and cleaning out the inside. Adolfo was positive, professional, and easy to work with throughout the entire process. Highly recommend!
Customer Service - 5.0/5.0 -
I had a great experience with Adolfo and the crew at Knapp Chevrolet. Even though the repairs took a couple extra days longer than expected, the quality of the bodywork was absolutely worth it. My car looks brand new again, and I really appreciated the extra touch of detailing, vacuuming, and cleaning out the inside. Adolfo was positive, professional, and easy to work with throughout the entire process. Highly recommend!
My Experience - 5.0/5.0 -
Everything was excellent
Likely to Recommend - 4.5/5.0 -
I would recommend Knapp Collision to a friend or colleague. The repair quality was great, and the staff kept me informed during the process. The only reason I would not give a 10 is because my vehicle was not ready when originally promised due to the window tint delay.
Repair Quality - 5.0/5.0 -
I am very satisfied with the repair quality. The work looks good, and I appreciate the service provided by Knapp Collision
Customer Service - 4.5/5.0 -
Overall, I was very satisfied with the customer service I received from Knapp Collision. The staff was helpful and professional. The only reason I did not give a 10 is because there was a small delay/miscommunication with the pickup, but overall, the service was good.