Tommie Vaughn Ford

4.8 (1,895reviews)

96%

(713) 293-4310

908 N Shepherd Dr Building C, Houston, TX 77008

96%

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908 N Shepherd Dr Building C
Houston, TX 77008

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Take photos and get an online estimate

Online Estimate

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About Tommie Vaughn Ford

See Photos

908 N Shepherd Dr Building C
Houston, TX 77008

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

As a vehicle owner you have the right to have your vehicle repaired at the shop of your choice. Don't let an insurance company make that choice for you. Please Choose Tommie Vaughn Motors.....

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 6:00 pm
Tue	7:00 am - 6:00 pm
Wed	7:00 am - 6:00 pm
Thu	7:00 am - 6:00 pm
Fri	7:00 am - 6:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (1,895)

Sort By:
Newest
Rating

1,528 Customers Rated

5 Stars

67.5% Complete

(1279)
4 Stars

7.8% Complete

(147)
3 Stars

1.7% Complete

(32)
2 Stars

0.7% Complete

(13)
1 Star

0.6% Complete

(12)
< 1 Star

2.4% Complete

(45)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its high-quality repairs, professional staff, and excellent communication throughout the repair process. Many highlighted that vehicles were completed ahead of schedule, which was a recurring positive theme. Service advisors were frequently commended for keeping customers informed at every step, making what can be a stressful experience feel smooth and manageable. The quality of bodywork was frequently described as exceptional, with vehicles returned looking brand new. A few customers noted areas for improvement based on their experiences, including concerns about automated text update accuracy, occasional lapses in proactive communication, and isolated instances where repairs required a return visit for touch-ups or unresolved issues. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness

"Everyone was courteous, inspection was thorough, and the work was done well."

"I had to go back twice because the repair was not done correctly. Lack of attention to detail. It was a total hassle. Very disappointing because ..." Read more

"... and fast. They did an amazing job on my truck and the quality of the work was outstanding. Im very happy with the results. Definitely the best ..." Read more

"Hassle free, repair performed faster than promised and done with quality"

"Everything was handled professionally, efficiently, and the work is beautiful. No dissatisfaction at all."

"Fast and reliable service, truck was ready before the expecting time"

"The team did a terrific job--repaired the damage to my Edge beautifully and much faster than expected. Everyone was highly professional and courteous. ..." Read more

"3 days late. No call."

"The repair looks great and it was finished ahead of schedule. Thank you so much."

"initially was promised 4 April, picked it up night before second due date of 17 April on 16 April."

Service Quality
Timeliness

Service Quality
Timeliness

"Everyone was courteous, inspection was thorough, and the work was done well."

"I had to go back twice because the repair was not done correctly. Lack of attention to detail. It was a total hassle. Very disappointing because ..." Read more

"... and fast. They did an amazing job on my truck and the quality of the work was outstanding. Im very happy with the results. Definitely the best ..." Read more

"Hassle free, repair performed faster than promised and done with quality"

"Everything was handled professionally, efficiently, and the work is beautiful. No dissatisfaction at all."

"Fast and reliable service, truck was ready before the expecting time"

"The team did a terrific job--repaired the damage to my Edge beautifully and much faster than expected. Everyone was highly professional and courteous. ..." Read more

"3 days late. No call."

"The repair looks great and it was finished ahead of schedule. Thank you so much."

"initially was promised 4 April, picked it up night before second due date of 17 April on 16 April."

Tory (Ford owner) reviewed 8/6/26

Smooth and professional transaction and process.

Fixed the problem and other repairs as well. Thorough communication with reps about repair times and estimates were good.

Good thorough communication with reps

Elizabeth (Chevrolet owner) reviewed 8/5/26

Genaro did a great job from start to finish with me - he made sure my car was taken care of. They went out of their way for make sure I had a good experience.

Ricardo (Toyota owner) reviewed 8/4/26

Our service advisor Genaro was amazing, kept us up to date and answered all my questions. Thank You!

Reagen (Ford owner) reviewed 8/3/26

Emilio (Ford owner) reviewed 8/3/26

Genaro was a great help throughout the process.

Genaro and the team did great work. I really appreciate they’re help and service.

Great customer service.

David (Ford owner) reviewed 7/31/26

Appreciate everyone. The quality of work and the sense of urgency in getting my vehicle repaired and back to me.

Hector (Ford owner) reviewed 7/28/26

Genaro was great to work with and the process was very easy! Loved the text updates.

Genaro went above and beyond to help me. He even fixed an issue another dealership messed up.

Donna (Toyota owner) reviewed 7/27/26

I only have Joe Myers to compare to TOMMY VAUGHN and I will never again go to Myers.

Special shout out to Gerado. The Tommy Vaughn Body Shop techs did a great job. This was the second time I had body repairs done here. Also, my car had been washed and vacuumed. First rate shop.

Francisco (Ford owner) reviewed 7/20/26

Carlos (Toyota owner) reviewed 7/20/26

Jessica (Lexus owner) reviewed 7/15/26

Kerwin (RAM owner) reviewed 7/14/26

Did an amazing job.

Ivy (Ford owner) reviewed 7/13/26

There is something rattling under my car when I begin to drive. I think a piece is hanging off under the car that I can’t see

Marilyn (Audi owner) reviewed 7/10/26

Phenomenal job, you all always take care of us! Thank you!

Luke (Ford owner) reviewed 7/9/26

This was my first experience with Tommie Vaughn Ford, and it definitely won’t be my last! Everything was absolutely wonderful from beginning to end. I want to give a huge shoutout to Brenda for keeping me informed every step of the repair process. Thank you to the entire team for your professionalism, kindness, and outstanding work. I truly appreciate the excellent service and highly recommend Tommie Vaughn Ford!

Jamie (Mini owner) reviewed 7/8/26

The collision repair department went above and beyond to help me feel satisfied with my repairs and my service advisor. I don’t know how to spell his name, but he was amazing as well.

Genaro was amazing!!

Richard (Ford owner) reviewed 7/6/26

The body shop at Tommie Vaughn was awesome as always.

Albert (Mazda owner) reviewed 7/1/26

Outstanding customer service and close to home. I recommend Tommy Vaughn body shop!

Marilyn (RAM owner) reviewed 6/30/26

I always come to Tommie Vaughn for repairs and I'm never disappointed!

Nanette (Toyota owner) reviewed 6/29/26

The repair looks great

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You should always ask your auto body shop if they offer a warranty on their repairs.

Tommie Vaughn Ford

Take photos and get an online estimate

Schedule an estimate appointment

About Tommie Vaughn Ford

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,895)

1,528 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -