Knapp Collision Repair Center
In operation 87 years.
body
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was excellent
Likely to Recommend - 4.5/5.0 -
I would recommend Knapp Collision to a friend or colleague. The repair quality was great, and the staff kept me informed during the process. The only reason I would not give a 10 is because my vehicle was not ready when originally promised due to the window tint delay.
Repair Quality - 5.0/5.0 -
I am very satisfied with the repair quality. The work looks good, and I appreciate the service provided by Knapp Collision
Customer Service - 4.5/5.0 -
Overall, I was very satisfied with the customer service I received from Knapp Collision. The staff was helpful and professional. The only reason I did not give a 10 is because there was a small delay/miscommunication with the pickup, but overall, the service was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ease of scheduling appointment and communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great place
Repair Quality - 5.0/5.0 -
Very easy process. Plenty of communication.
Customer Service - 5.0/5.0 -
Was great
My Experience - 5.0/5.0 -
Knapp did a great job communicating with me and had my car ready in over 1 week. I would highly recommend. Arturo did a great job and went beyond my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice people. Kept us well informed. The car really looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice staff. Appreciated the text updates. Car was ready ahead of time. Delivered clean and looking good. Much easier process than anticipated.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Interaction was good but no one told me where my car was once it was completed and ready to pick up
My Experience - 5.0/5.0 -
Not only did I not recognize my car because it looks like new, but my dealings with everyone at Knapp, especially Jaime, were easy, friendly and professional. It will be my pleasure to recommend Knapp to my friends. Thank you.
Likely to Recommend - 5.0/5.0 -
I had used the shop once before and remembered it was a positive experience and was pleased to return.
Repair Quality - 5.0/5.0 -
Every aspect of my experience with Knapp Chevrolet was positive, efficient and professional. I was very pleased with the outcome of the repairs and especially appreciated the timely updates from Jaime.
Customer Service - 5.0/5.0 -
All my dealings with repair shop personnel were positive, helpful and again, professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was great! and the job well done!! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelent service and the job was very well done!!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I had asked for an estimate on some other damage so I could have it done in the same visit and only got it the day before my car was ready and it wasn't what I asked for. Someone appears to have gone through my console and pulled things out of it and left them on the seat and a cubby where I keep my gate opener. The hvac was set to 84° and the radio was reset. The battery was not disconnected. There was only a small spot on the rear of the car that required no electrical work.
Customer Service - 4.5/5.0 -
See prior
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job. They were on time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Adolfo was great, called and I communicated on a regular basis with updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0 -
They took care of everything and communicated well.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Good service and good communication while service was being done. I noticed one panel isn't flush with another panel on the same side. I need to bring my car back to see if you'd can be fixed but haven't had time. It's a sharp edge that should be flush.