Knapp Collision Repair Center

My Experience - 5.0/5.0 -

Adolfo and his team were awesome and so respectful! They did a great job with my car and I was able to get it back swiftly and without any bumps. They were also so gracious when I had to change plans on the day of my car pick up. I’ll definitely be trusting them again with my car if anything every happens since it was such a smooth and easy process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast and efficient

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would highly recommend Knapp Collision. Their repair quality is excellent, and the customer service, especially from Adolfo Garza, is outstanding

Repair Quality - 5.0/5.0 -

The repair quality was outstanding. My GMC Yukon XL looks brand new, and the attention to detail was excellent.

Customer Service - 5.0/5.0 -

Customer service was exceptional. Adolfo Garza kept me informed at every step, answered all my questions, and made the process completely stress-free

My Experience - 5.0/5.0 -

Work was completed as promised and they updated me on progress which was great. Not at all like the old days when a repair shop would dodge your calls. I highly recommend Knapp body shop.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

The service was great. The only issue I had was my car smelled like cigarette smoke and I don’t smoke. I don’t know if it was the tow truck driver or the shop but it doesn’t matter to me. All that matters is no one has offered to rectify the situation on either end

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Adolfo was very friendly and communicated with me on updates of service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Adolfo kept me informed of status of service. Also, appreciate his friendliness.

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Really respectful. Really nice

Customer Service - 4.5/5.0 -

Very nice

My Experience - 5.0/5.0 -

Great work, excellent service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The best

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you all, my service advisor was excellent and I feel like he made me a priority and that’s what important!

Likely to Recommend - 5.0/5.0 -

I will send everyone I know to Knapp, they remove the some of the stress associated with having an accident.

Repair Quality - 5.0/5.0 -

Vehicle was repaired quickly and correctly

Customer Service - 5.0/5.0 -

Advisor kept me updated every step of The way, I never had to wonder bout anything

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Adolfo is always the best to work with and I got my car back a week earlier than expected and the repairs are perfect. Looks brand new!

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

I could easily open the front passenger door for the first time since the car was hit on November 7, 2024. The repairs are outstanding and The car looks like it did the day I bought it on 9-30--2015. Thank you very much for cleaning and washing the Toyota inside and outside. May God abundantly bless each one of you for your kindness to me. Please stay as wonderful as you are and as skilled workers as you prove to be. I have been praying hard for you and will continue to pray for you and your family, friends and co-workers. PEACE BE WITH YOU, Sister Eleanor Dickmann, O.S.B.

Likely to Recommend - 5.0/5.0 -

Best care & skill possible

Repair Quality - 5.0/5.0 -

Excellent work. Clean car superb. Right front door opens smoothly now. Keep up the good work & your skills as auto mechanics. Thank you very much & may God abundantly bless you and your families, friends and co-workers. I will keep praying for you. Sister Eleanor Dickmann (Catholic Nun for 65 years)

Customer Service - 5.0/5.0 -

Catherine and Jayme kept me informed every day. Car was ready on time

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

None

Customer Service - 5.0/5.0