Knapp Collision Repair Center
In operation 87 years.
body
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car was actually repaired on time!!! No waiting on parts. It was ready exactly when they said it would be and did a very good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will always ❤ use ya'll
Repair Quality - 5.0/5.0 -
Great communication and fast action 🎬
Customer Service - 5.0/5.0 -
Awesome professional and helpful Adolfo is great
My Experience - 5.0/5.0 -
Friendly service and quality service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had a great hassle free experience at the collision center. My vehicle was returned to me sooner than expected. They also washed my vehicle and had it ready when I arrived to pick it up. A great place to get your vehicle repaired!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
One of my headlights with scratched and I’m waiting for you guys to call me with the replacement
My Experience - 5.0/5.0 -
Thank the service manger in the body shop for keeping me updated on my truck
My Experience - 5.0/5.0 -
Mr Adolpho was awesome To the company, it would be nice if yall offered loaner cars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only thing I wish was to be offered to make the other head light match the new one. Replacing or cleaning it for additional cost would have been a great offer. Aldopho was awesome! To the company it would be great to have a few loaner cars in case of delayed repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Car is still occasionally making a loud sound when driving on the freeway
Customer Service - 3.0/5.0 -
Didn't get updates unless I called. The repair took about 2x as long as originally estimated.
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and polite. Very professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The car was not fixed.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The car is not fixed.
Customer Service - 0.5/5.0 -
Worst I have every been treated. My car was not even fixed properly. I was hit on September 25, and I did not get my car fixed until November. I tried to handle this correctly but my Car was no fixed correctly. Knapp Cheverlet called me said my car was fixed when I got there the representative asked me to sign and I did before seeing my car and I am so disappointed because it is not fixed. I know better but I trusted the service Rep. I just hope you don't treat every one like this. I don't like not giving you a ten and didn't want to fill this out but you deserve to know the truth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
would not recommend Knapp to a anyone at this time the wrong will have to be made right.
Repair Quality - 2.0/5.0 -
The repairs to the vehicle was not complete when we was told that the car was ready. Also there is more repairs that need to be complete that was not done and my son had to take off from work sit for hours while one of those repairs was completed on yesterday 12/13/2021. To show lack of appreciate for a person time is not acceptable. You all have a job to do and so do we and being mindful and understanding of that speaks volume. The way this was handle I am not a satisfied customer and will not recommend Knapp moving forward. Really wanted to grade your service as a 1 but wanted to be kind. I just ask that you be mindful of the other person and when the customer walk away knowing that they was handle by the best. We are living in a world where people do not care about others.