Knapp Collision Repair Center
In operation 87 years.
body
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0 -
Unprofessional staff—from Jayme to Adolfo. Never offered to explain the repair process, never received the details of the repair timeline. The lack of communication skills within the staff is obvious. One word sentences from Jayme really makes someone feel comfortable leaving their car to be fixed on. Will not recommend facility.
My Experience - 5.0/5.0 -
Great work and great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an amazing job, kept in touch, answered questions, and got the repairs timely. Well done.
My Experience - 5.0/5.0 -
Yes I were informed every day what was going on with my car. Aldolpho and Roger is the Best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
rate a 1.
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
Al parecer solo le arreglaron el golpe los sensores aún estaban prendidos una llanta delantera descompuesta en fin nada bien y si tardaron más de un mes con ella pero muchas gracias por el servicio
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Would have been 10 but I had to return car for minor electrical problem.
Customer Service - 5.0/5.0 -
Adolfo was more than responsive to all of my inquiries.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
While service from shop was good service from Liberty Mutual less than satisfactory. There is more damage to my truck that LM didn’t want to cover.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Slight detail back bumper quickly adressed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the professional atmosphere and timeliness of this repair error to my vehicle. All the information about what was being done was communicated well In writing and By text message. I was even pleased that the repair was completed ahead of schedule, And the repairs look great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Once the repairs were done there are no visible signs of an accident. Even color matching is perfect.
Customer Service - 5.0/5.0 -
This Knapp chevrolet body shop took my vehicle right away and called the Rental car service for me. I was given a estimate within 24 hours. The repair work was perfect and done ahead of schedule
My Experience - 5.0/5.0 -
Your customer service team was efficient, courteous, and great at communicating and keeping up to date. Your technicians did a flawless job and delivered ahead of schedule. I will happily recommend Knapp's Body Shop to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfect
Customer Service - 5.0/5.0 -
Aldofo Garza and his team were super responsive and professional. The work was done to perfection and they completed ahead of schedule. Highly recommend
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Staff were kind when I was in the office. I had to initiate communication 2 days after dropping my car off because no ne had contacted me. I appreciated the automatic texts once they started.