Knapp Collision Repair Center
In operation 87 years.
body
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alphonso was incredibly professional and polite. He was efficient and kept me informed. He delivered my car as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great and the turnaround time was very quick!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My son had used nap collision for his vehicle before. So we knew that we could depend on you on nap for great work. And yes, I would use you if I ever needed to again and recommend you to anyone needing repairs. Even though I live in spring, you are definitely worth the drive downtown. Thank you for great service and thank the great staff you have on board for their smiles, their professionalism, and a job well done sincerely yours Jerri Brown.
Repair Quality - 5.0/5.0 -
The team I worked with was outstanding, friendly, informative, and very professional. They are a winner extraordinaire.
Customer Service - 5.0/5.0 -
I’m 83 years old. And live in Spring they were very helpful for doing things without me having to be in the shop and very understanding with my limited knowledge of signing things on a phone. I appreciate their help so much. And this days of computers it’s very difficult to talk to people who are willing to help.
My Experience - 5.0/5.0 -
Consummate professionalism adolfo Great interaction with updates and repairs Great pick up and drop off of rental Competitive pricing My car looks great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very. Likely
Repair Quality - 5.0/5.0 -
Very Very satisfied
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Great experience and excellent repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
even though original completion date was not met overall experience was very good.
Repair Quality - 4.0/5.0 -
Ran over by about a week from original time for repair. But I was kept informed of progress.
Customer Service - 5.0/5.0 -
Customer service was responsive and very courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
NO RECOMIENDO ESE LUGAR
Repair Quality - 0.5/5.0 -
Muy Mal trabajo muy mal pintada se quedaron con la camioneta 3 memes le quebraro un de los rines es el peor lugar no confiable no responsables muy Mal experiencia.
Customer Service - 0.5/5.0 -
NO 👎 le peor trato iresponsables
My Experience - 5.0/5.0 -
They kept me up to date on status of repair. The finished repair looked great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
It was an overall good experience with good quality work.
Repair Quality - 4.5/5.0 -
Everything looks great, and it appears to be driving as well as it did before the accident.
Customer Service - 4.0/5.0 -
Adolfo was great and that's why I gave an 8. I got regular communications about the status of the repairs until the expected completion date had passed. After a couple of days, I called Knapp to find out the status. That's when I was told they were waiting for parts. I would have expected a call or text explaining the delay.
My Experience - 5.0/5.0 -
Great job! Catherine was kind and welcoming as I came in, and answered all of my questions. Adolfo was also kind and efficient with my initial drop off. Everything was communicated well, and in a timely manner. When I picked up my car I. Noticed the “damage” I thought I had on the back panel wasn’t repaired. However, Adolfo inspected it, me ruined it was just a little paint and proceeded to clean it up on the spot. Overall, it was smooth, professional, and well done. I will return!