Knapp Collision Repair Center
In operation 87 years.
body
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Completed the repairs early, which saved me from paying for a rental over the weekend. Car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Repair took much longer than initially indicated - I know parts can be delayed, but I did not receive timely updates about this
Customer Service - 2.5/5.0 -
Again, needed more proactive communication on timeline
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was exceptionally professional and courteous.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Adolfo was sweet but car was kept for 8+ weeks. Left at COB Friday and the Power Train warning went off and the emblem at front of car is scratched. Please call me to advise on next steps - 713.530.1828
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Awesome service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair was good, wish communication on the timeline was better. Very friendly staff!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The text alerts were great and helped me stay up to date with the repairs. Adolfo was professional and courteous. My car is back to normal and I’m so grateful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Small scratch on door after they fixed it which they claimed was not done by them and I did not notice it until I took it off the lot. They said they would buff it out. Not pleased with work and other things. Will probably not go back.
Customer Service - 2.5/5.0 -
Not true to what they would do and did not tell me until I picked car up.
Likely to Recommend - 5.0/5.0 -
Great Shop
Repair Quality - 5.0/5.0 -
Great work very satified with the repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service car looks awesome 👌
My Experience - 5.0/5.0 -
Mr. Adolfo kept me in the loop about the progress of my vehicle. He's very courteous and I will be using his services in the event that I may need to. He did an excellent job .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Got called that truck was ready went and it wasn’t they used my wheel lock to to install new wheels and now it’s missing and I need it
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Great shop for insurance jobs or not
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You have great team at body shop, keep them, dont give layoffs