Koons Collision Center of Alexandria
In operation 63 years, 26 years at this location.
At Koons Collision Center of Alexandria, we proudly deliver the industry’s best-in-class collision repair service to the greater Alexandria Virginia area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting Washington DC area charities, and training the next generation of skilled auto body technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Korean
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It was very seamless. I appreciate it there professionalism. I would definitely recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly and it was great! I would definitely definitely recommend you and I already have.
Customer Service - 5.0/5.0 -
Great job
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Tommy went above and beyond to overcome many of the Tesla challenges (delay in parts, unavailability of appointments for a security fix necessary at Tesla, etc) to fix our car as quickly as possible before my son went back to school. He kept us updated on the process and the timing, super helpful for planning purposes and rental extension. Hoping we don’t need any collision repair services anytime soon, but Tommy is the reason we’ll pick Koons.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was completely pleased with the whole process getting my car repaired, arranging for rental car and being kept informed of the progress. Mr Lionel Stewart, my USAA agent at Koons was very professional and it was pleasure doing business with him as my agent. Tom
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matt kept us informed about the repairs and his communication with GEICO. Excellent customer service and our car looks great!
My Experience - 5.0/5.0 -
Very satisfactory repair, helpful staff and good information throughout the estimate and completion of their work.
My Experience - 5.0/5.0 -
Great job. The cleaning of my truck was above and beyond. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. My car was done ahead of time promised and the job was completely done .
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would especially like to praise Lionel. He kept me up to date on the repairs to my Highlander; he, also, explained in detail the steps taken to repair my car. He was very professional.
Likely to Recommend - 5.0/5.0 -
Lionel was very professional.
Repair Quality - 5.0/5.0 -
I am so happy with the repairs. The car looks brand new. Your shop also gave my car a thorough cleaning. I want to have the opportunity to thank Lionel for his professionalism and kindness toward me.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you! Best customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent service. great results in amazing time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0 -
Good
My Experience - 5.0/5.0 -
Outstanding customer service and continuous updates. Very pleased w the service and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tommy is a true professional & communicates really well with every update.