Kubis Autobody -Paul Ries Auto Body-Westmont

4.8 (1,066reviews)
97%
20 W Naperville Rd,  Westmont,  IL  60559
See Photos
Bot
Shop AssistantSparkles

In operation 108 years.

Paul Ries & Sons Kubis location is a family owned auto repair business that has been in business since 1913. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 100 years. Our collision center is known for its expertise, honesty, and stellar service.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,066)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, restoring vehicles to like-new or even better-than-new condition. The communication throughout the repair process stands out as a major highlight, with customers appreciating daily text and phone updates that kept them informed at every stage. Timeliness is another strong point, as many customers noted their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff received widespread acclaim for making the repair process smooth and stress-free. Customers also frequently mentioned the complimentary interior and exterior cleaning as a pleasant and unexpected bonus. A few customers noted isolated concerns such as paint matching issues, minor alignment imperfections, or missed repairs at pickup, reflecting areas where customers felt the experience could be further refined.
AI-Generated from reviews written in the last 12 months
Select to learn more
"My experience from beginning to end was excellent. The repairs on my car were perfection. As an added bonus that I wasnt expecting, my car ..." Read more
"... to coincide with my plans to be away on vacation. The resulting work was fantastic and completed earlier than promissed." Read more
"The body repair was completed with the highest quality."
"... different times for body work from accidents and 100% satisfied each time. Also they are honest; when parts arent need, they reduce the bill." Read more
"Paintless dent repair was done very well. Its amazing what this process can do! My truck was ..." Read more
"Finished seven days ahead of estimation."
"I was told the repair may take 10 days, it was ready in 5."
"The work was completed ahead of schedule."
"Spare part came broken, so they were delayed but not much"
"Vehicle was ready in one week instead of two!"
"... establishes and maintains throughout the project. I know at every step what is being done and when things are going to be finished. Everyone is very attentive ..." Read more
"Your frequent communication on the status of repair was wonderful. It was much appreciated."
"... worked directly with my insurance without a hitch, did excellent work, and had A+ communication along the way. Couldnt have asked for a better experience!" Read more
"Excellent communication throughout the process. Car was completed as promised. We will be going back ..." Read more
"I got no info for weeks. It wasnt till I called that I got any info"

My Experience

I can’t believe how good our SUV looks - I appreciate all the effort that went into making it look great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding service and coordination with insurance. They went the extra mile in every. Way they could.

Customer Service

So great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

There is a small scratch under the chrome panel that was painted over. This was not there when the car was dropped off. McKayla is aware of this and should notify me after she speaks with boss.

My Experience

Stellar team

My Experience

My Experience

Everyone was very kind and helpful. They kept me informed of what was going on. Car was completed before time and everything was wonderful

Likely to Recommend

Great service great people

Repair Quality

Everyone was very kind. They kept me up-to-date on my car status. My car was actually ready before the time they told me so that was awesome. Everyone truly truly is very kind there

Customer Service

Everyone was wonderful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service and hail damage repair was flawless.

Likely to Recommend

Repair Quality

Great customer service and detail to taking out the hail damage on my car.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The work was excellent but the communication was terrible

Repair Quality

Communications slow, would not return messages I left

Customer Service

Did not pick up phones, left messages that were never return Had to go in person to get an answer

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Communication was not the best. When I would call, I frequently got VM, and on at least one occasion I left a message that wasn't even returned

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Already told some people

Repair Quality

Absolutely 5 star rating on these guys. Had my car in the shop to fix a few dents from the recent hail storm we just had and not only did they have my car out in 3 days , which is crazy cause everyone else told me weeks, but they also got out minor dents that weren't originally discussed without hitting me up for more money... talk about legit service.... couldn't recommend these guys enough!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

So far no leaks and no wind noises Everything seems to be put back together properly and the hail damage looks like it's all been fixed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

everything looks great on my car!

Customer Service

i was not receiving any updates, a lot of the time when i called it would go straight to voicemail

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car looks wonderful after being at Kubis.

Customer Service

Mikaela was great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I went from a long time customer along with my entire family. That would recommend this shop . To tell people to stay a way from the shop.

Repair Quality

I feel that the shop tries to do as little as possible and doesn't even complete the work that necessary. The work that is done is subpar. Along with there is no customer service . Attitude, it's what you receive from the manager of the shop.

Customer Service

Once again nothing but attitude from the manager

Returned Clean

Kept me Informed?

No

Ready on Time?

No

1 - 20 of 1,066

Nearby Paul Ries and Sons Auto Body Shops

Auto body shops nearby

view more shops in: Westmont  |  60559