KW Auto Body-Ala Moana
In operation 42 years, 12 years at this location.
repair estimate and inspection by appointment only
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:30 pm |
| Tue | 7:00 am - 4:30 pm |
| Wed | 7:00 am - 4:30 pm |
| Thu | 7:00 am - 4:30 pm |
| Fri | 7:00 am - 11:00 am |
| Sat | Closed |
My Experience - 5.0/5.0 -
I'm glad that I brought my car to KW Autobody for the repair. Everyone I dealt with on the staff was friendly and very professional. They kept me updated almost daily throughout the entire process.
My Experience - 5.0/5.0 -
A very busy shop doing there best to get it right. People who work there work very hard. Thanks for taking good care of my car.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I already recommended to many
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
timely repair done as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
prompt and courteous service
Customer Service - 5.0/5.0 -
timely and always communicating progress of the repairs
Returned Clean
My Experience - 5.0/5.0 -
The car looks great so far and seems to be working well, thanks for the communication during the repair
My Experience - 5.0/5.0 -
Everyone was so friendly and helpful. I appreciated the updates on the repair process.And thank you for washing my really dirty car.😊
My Experience - 5.0/5.0 -
Great ongoing communication with good customer service and timely repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
CAR LOOKS GREAT. GOOD SERVICE AND UPDATES.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
In my over 55 years of owning cars and having work done over the years, I have never experienced the high level of quality service from courteous and professional staff that I experienced with you. The attention to detail and near-daily update communication was exceptional, and the actual work on the car is flawless! Thank you!
My Experience - 5.0/5.0 -
While the repair took longer than originally estimated, updates were good, but sometimes inconsistent. Work quality appears excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
High quality workmanship but inconsistent update info.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish, the employees handling my appointments for the replacement of my Jeep's back bumper did an excellent job. Good follow up and made the whole process easy. Would recommend using again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Once my insurance company and I had approved the repair estimates it took over 6 weeks to begin repairs because the parts required were not put on order. I called a week after delivering the car and was told by the woman in your office that parts were on order but not arrived. She also said she would call to check on it and let me know. She never called me back. This process was repeated two more times over the next almost 3 weeks whenever I called, but she never called back after checking the status. I decided go to your shop to speak to someone. That was the assistant manager. After I explained what I had been told over the last few weeks, he went into the office and checked the computer. He then apologized to me that the order for the parts had only been made two days ago. The parts came about a week later so I delivered the car over 5 weeks after 3 BS responses from the office woman that parts were on order and she would call back after checking. No call backs were received. Thus I had to.postpone a business trip to the mainland and rent a car for longer than necessary.