Lafontaine Collision Center

4.4 (933reviews)
86%
4000 W Highland Rd. (Mailing),  Highland,  MI  48356

In operation 17 years.

In An Accident? Does Your Car Have Dents Or Scratches That You’d Like To Have Erased? What about a lease ending soon and want a FREE estimate to make sure your vehicle meets the turn-in requirements? Make LaFontaine Collision Centers your first call and we’ll help you through the process, every step of the way. We repair all makes and models and offer a lifetime warranty on all work completed. All insurance companies are accepted; we’ll even help you through the process of working with your carrier! Contact us to find out how to email or text photos of your vehicle and receive an instant estimate from our team of professionals. For those that may not have time to drop-off their vehicle at one of our collision center locations, we offer pick-up and delivery options. And if you do have time to drop it off, but not enough time to wait for repairs, then we have loaner vehicles for your convenience. Don’t wait to call us, we can help remove the stress of vehicle repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
GM
GM Electric Vehicles
I-Car
Volvo

Reviews (933)

Likely to Recommend

Repair Quality

Communication was very good and I’m happy with my car repairs

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality workmanship. I'm extremely pleased with the results.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Overall repairs were solid, just took longer than expected I believe due to parts not being good enough. So I appreciate the throroughness there! However Julie was not very good with communications and getting back with updates. I had asked for new running boards to be installed while being repaired and she ended up ordering the wrong ones that look completely different.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Was kept informed on vehicle progress and all calls were returned in a timely manner.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Michelle and Julie were great. Very helpful and friendly. Very pleased with my vehicle. Thank you!

Customer Service

Michelle and Julie were great. Very helpful and friendly. Very pleased with my vehicle. Thank you!

Returned Clean

Likely to Recommend

Just inconsistent work

Repair Quality

Had to bring the vehicle back 2 times after repair for parts not put on vehicle correctly and they broke door handle and said nothing until I brought it back for repair then service tech said that repair guy forgot to tell him he broke it

Customer Service

Have to bring it back for paint stress marks were they painted it

Returned Clean

Likely to Recommend

Repair Quality

Great job. They detailed my whole car.inside and out.

Customer Service

Friendly service. Got back to me when I called with questions

Returned Clean

Likely to Recommend

I am very pleased with the work and communication. The loaner vehicle was the icing on top of the cake

Repair Quality

The repair quality exceeded my expectations. Great job

Customer Service

The team kept me up to date with the progress. They worked well with my insurance company to address concerns and adjustments

Returned Clean

Likely to Recommend

Repair Quality

Working with Eric was great

Customer Service

Eric understood what I needed done and made it happen

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Michelle was amazing and so helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Called and gave me updates on progress

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’m so glad I chose you to do the repairs

Repair Quality

Car looks awesome. Great job

Customer Service

Love this dealership. Everyone is always helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Was not kept up to date

Likely to Recommend

Repair Quality

The only issue was my car was in the shop for 5 weeks every time. I called for update. It seemed like another part had to be replaced replaced. And I had to pay out a packet for 2 days for a loner after the insurance did not cover any further, but the body shop did come through with a loaner after that. So that was good

Customer Service

Matt was my main person for contact.He did keep in pretty good contact with me regarding update