Lafontaine Collision Center

4.6 (1,095reviews)
90%
4000 W Highland Rd. (Mailing),  Highland,  MI  48356

In operation 18 years.

In An Accident? Does Your Car Have Dents Or Scratches That You’d Like To Have Erased? What about a lease ending soon and want a FREE estimate to make sure your vehicle meets the turn-in requirements? Make LaFontaine Collision Centers your first call and we’ll help you through the process, every step of the way. We repair all makes and models and offer a lifetime warranty on all work completed. All insurance companies are accepted; we’ll even help you through the process of working with your carrier! Contact us to find out how to email or text photos of your vehicle and receive an instant estimate from our team of professionals. For those that may not have time to drop-off their vehicle at one of our collision center locations, we offer pick-up and delivery options. And if you do have time to drop it off, but not enough time to wait for repairs, then we have loaner vehicles for your convenience. Don’t wait to call us, we can help remove the stress of vehicle repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
I-Car
Polestar
Volvo

Reviews (1,095)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Paint has dirt spots in it and all fasteners were not reinstalled

Repair Quality

Customer Service

I asked to have missing fasteners mailed to me and nothing happened. I now purchased fasteners online after Lafontaine charged over $6000 for repair. Overall Travis was great but the paint & mechanics would be fired in my shop.

Returned Clean

Likely to Recommend

Repair Quality

Always great to work with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good customer service. Only issue I had was when I picked up my car, the car still had a check engine light and a problem. The problem was fix and was able to keep my rental till car was fixed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My tailgate cap piece wasnt snapped and glued on all the way at pickup. Char was great and took photo and agreed it had to be fixed. Just inconvenient to find time again to take car back to get it fixed. It’s more of a hassle.

Customer Service

Char was super nice.

Returned Clean

Likely to Recommend

I always do.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Only had for 2 days. Still making list.

Customer Service

Was never contacted by staff. I had to call for info. Almost never received return calls until I called manager to complain. Very poor service. No communication to tell me what was happening or keep me updated. Got most info from State Farm and then I'd call Lafontaine

Returned Clean

Likely to Recommend

Repair Quality

Did repair in less than a week. Have had a few visits there over years always good customer service.

Customer Service

Great to work with.

Returned Clean

Likely to Recommend

Lifetime warranty and friendly staff, decent work

Repair Quality

There are 2 bubbles in the applied anti chip coating but they won't impede functionality over the lifetime

Customer Service

Crystal was very helpful, but it took a while to get on the schedule in order to line up a rental vehicle, and I had to call Travis more then he called me with updates.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Char was the LaFontaine body shop representative who assisted us. She was a pleasure to work with. She took care of everything such as handling the claim with the insurance, keeping us informed, and prompt in returning our phone calls.

Customer Service

Please refer to the opening comments

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean