Lafontaine Collision Center
In operation 18 years.
In An Accident? Does Your Car Have Dents Or Scratches That You’d Like To Have Erased? What about a lease ending soon and want a FREE estimate to make sure your vehicle meets the turn-in requirements? Make LaFontaine Collision Centers your first call and we’ll help you through the process, every step of the way. We repair all makes and models and offer a lifetime warranty on all work completed. All insurance companies are accepted; we’ll even help you through the process of working with your carrier! Contact us to find out how to email or text photos of your vehicle and receive an instant estimate from our team of professionals. For those that may not have time to drop-off their vehicle at one of our collision center locations, we offer pick-up and delivery options. And if you do have time to drop it off, but not enough time to wait for repairs, then we have loaner vehicles for your convenience. Don’t wait to call us, we can help remove the stress of vehicle repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were so fast and friendly, it was such a seamless experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I'd still recommend, it took a long time, but with the holidays I expected it to. Definitely recommend
Repair Quality - 4.0/5.0 -
An 8 only because it took 3 months to finish. Other than that everything turned out perfectly fine. Customer service was awesome,
Customer Service - 4.5/5.0 -
The first 3 weeks, I couldn't get any correct information, Than Mike showed up and things seem to fall in place with being informed as to what was being done.
Returned Clean
Ready on Time?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the repair. Looks brand new.
Customer Service - 4.5/5.0 -
The telephone communication was not through the phone number I had provided but instead they used the phone number provided by the insurance company which was a wrong number. But once I pointed this out they did apologize.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt was great to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are very thorough through the whole process from beginning to end to let you know everything about what’s going on with your vehicle. They answer the phone. They call you back. It may not be right away, but they do call you back within minutes of you calling them I can’t say enough about the La Fontaine collision shop. They went above and beyond for me.
Repair Quality - 5.0/5.0 -
Matt went above and beyond the call of duty when it came to my vehicle and what was going on with it he was very thorough. He was a very attentive to my needs. He was there to listen. He answered all my questions thoroughly and provided me a loaner vehicle and he kept in touch with me throughout the whole process to let me know what was going on he made me feel very comfortable. He’s a great person through and through. I can’t say enough about him. He helped me out so much through this whole process because I’ve never experienced this before he made me feel great. He made me feel like I was a part of the family.
Customer Service - 5.0/5.0 -
Matt went above and beyond the call of duty for me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Seems LF was using old data. The car repaired is ownes by my husband. It was his collision and he submitted claim to State Farm yet it was I receiving texts, phone calls and claim status info. Even the info in my acct was old. Not sure why this was happening...if it was info in LF or SF's files. That being said all staff at LF Collision were very attentive, kind and always kept us updated on our reservation for a loaner car and our claim.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
My bf just had his deer damaged brand new car towed to collision shop for major repair based on my experience
Repair Quality - 4.5/5.0 -
Communication was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am a Insurance Agent representing Citizens which whom you are a pro shop with so yes, I will recommend you to customers
Repair Quality - 4.0/5.0 -
estimate was orig around $4000 total repair bill over $11,000 - seems excessive but other then that I am satisfied with the job
Customer Service - 5.0/5.0 -
your people are absolutely wonderful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Exceptional service! Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will not be bringing my car back to any business affiliated with LaFontaine Collision, including the service or sales departments at the dealerships.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I am happy with the repair. However, I picked it up on a Saturday morning and couldn’t be told exactly where my vehicle was “somewhere out that way” was what I was told. Also, my car was buried under 6 inches of snow and ice I had to wait about a half hour to wait for my car to thaw out and leave. Wasn’t expecting that at all.
Customer Service - 4.5/5.0 -
Very satisfied with drop off
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
The communication was non existent. I left messages and did not get return calls.
Repair Quality - 5.0/5.0 -
The repair of my car was great. The communion about my repair was terrible. I was not notified of status updates or even the location of my vehicle. I went on a wild goose chase to pick it up.
Customer Service - 5.0/5.0 -
The repair of my car was great. The communion about my repair was terrible. I was not notified of status updates or even the location of my vehicle. I went on a wild goose chase to pick it up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees are great. They understood all my needs. And for the first time ever going there I would recommend this collision shop. Matt was very helpful.
Customer Service - 5.0/5.0 -
Other employees were very nice courteous and very helpful.