LaFontaine Collision of Southfield
In operation 9 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great communication and quality work.
Repair Quality - 5.0/5.0 -
100% satisfied with the quality of work and with communication throughout the repair process.
Customer Service - 5.0/5.0 -
Great communication and quality work within estimated timeline.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service and honest people!
Repair Quality - 5.0/5.0 -
Car looks great! Very nice job!
Customer Service - 5.0/5.0 -
Very professional and helpful staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend to everyone I know, the experience was smooth, I was always in the loop and all staff were super friendly. I was very impressed
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptional customer service, providing updates along the way !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very timely response and service. Alex was helpful talking to insurance to get the claim processed faster. Thanks LAFONTAINE team for good job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Everything that was done looks great
Customer Service - 0.5/5.0 -
I was never told about the 3% charge if using a credit card. When I dropped off my car for repair.After the work was done.I received a call that their would be a fee .I should have been told about that When I dropped off my car for repairs . I did not get the family deal .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I like their professionalism
Repair Quality - 5.0/5.0 -
Zach and the two ladies were just awesome, they made this entire thing flow smoothly. They were kind, understanding knowledgeable of their jobs. They worked well as a team.
Customer Service - 5.0/5.0 -
The techs that explained the process after completing were great! They weren’t over the top they knew their jobs and explained the process so I understood
Returned Clean
Likely to Recommend - 3.0/5.0 -
The paint job was good but assembly and final inspection could use improvement
Repair Quality - 2.5/5.0 -
The hood latch was set too low. The washer bottle clip was missing. There's also a verticle scratch on the bumper cover surface.
Customer Service - 4.0/5.0 -
Customer service was good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a great job from repairs to allowing me a loner. Wasn’t happy to have been in an accident but I did appreciate my treatment from the LaFontaine of Dearborn collision team