Lancaster Collision
105 Chesterfield Ave,
Lancaster,
SC
29720
USA
In operation 5 years.
At Lancaster Collision Center, we are committed to earn your business by making you the customer our Priority. We pride ourselves as having quick response times, a very courteous staff, and exceptional rates. We provide auto body collision repair and automotive painting services for all makes and models including imports, performed by highly trained, certified technicians..
Services
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding communication, with many highlighting regular text and phone updates that kept them informed at every stage of the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new or better than expected upon return. Timeliness is frequently celebrated, with several customers receiving their vehicles ahead of schedule. The friendly, professional, and knowledgeable team atmosphere is a recurring positive theme. A few customers noted areas for improvement directly from their feedback, including occasional delays in proactive communication requiring them to call for updates, minor paint and finish concerns, and isolated instances where follow-up on specific repair details was lacking.
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Service Quality
"... had the best experience with Lancaster collision. They are so personable and kind. They were very efficient and honest. They kept us informed all along the journey. ..."
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"The quality of the repair was perfect. It was returned to us as if no damage was ever done. We are extremely ..."
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"My car looks like it just came off of the lot! Lancaster Collision is the absolute best!!"
"... was given updates throughout the repair process. The quality of work was top notch and customer service was outstanding!! Very professional care!!"
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"... the recent repairs. The quality of workmanship and attention to detail did not go unnoticed, and I truly appreciate the professionalism shown throughout the ..."
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"Customer service was amazing!! My truck was even ready days before they said it would be"
"I actually got my car back before it was supposed to be ready."
"Very efficient. Staff was professional. Repair was done in a timely manner."
"Very professional and vehicle ready ahead of scheduled finish."
"... Altima! Everything I was told to expect happened! It was done in a timely manner! I am a very satisfied customer! Thanks again Lancaster Collision!"
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"... to work with. My repairs were completed in a week. Updated on the process twice a week. It looks like it just came off of the car lot!! Lancaster Collision ..."
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"The repairs look great, thank you! Also appreciate the text updates and overall great communicationservice from the whole team."
"Communication was great,text me if they found additional problems,pleasant people to talk to. Would highly ..."
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"Absolutely not, we had to call and ask about information on the repair and status"
"I had to reach out to them to see when my car was going to be ready"
Robert
(Chevrolet owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Charles
(Hyundai owner)
reviewed 9/18/26
My Experience - 5.0/5.0 -
Thank you for the great job that you all done .
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Rita
(Toyota owner)
reviewed 9/14/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Benjamin
(Cadillac owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks excellent. Tony went beyond my expectations.
Customer Service - 5.0/5.0
Returned Clean
Matthew
(Honda owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ernest
(Toyota owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
Truck looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From what I can see, truck looks good. No issues with alignment either. Thank you
Customer Service - 5.0/5.0
Returned Clean
Mario
(Honda owner)
reviewed 9/2/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sheila
(Ford owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Very good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Hugo
(Chevrolet owner)
reviewed 8/25/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Very likely.
Repair Quality - 5.0/5.0 -
The quality of the repair was perfect. It was returned to us as if no damage was ever done. We are extremely satisfied.
Customer Service - 4.0/5.0 -
Very kind and patient.
Returned Clean
Martha
(Chevrolet owner)
reviewed 8/13/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kendall
(Chevrolet owner)
reviewed 8/12/26
My Experience - 5.0/5.0 -
Great business
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great business
Customer Service - 5.0/5.0
Laura
(Hyundai owner)
reviewed 8/10/26
My Experience - 5.0/5.0 -
Communication was excellent. I didn’t have to call about anything. They let me know about everything that was done step by step. Very professional and everyone was so nice.
Likely to Recommend - 5.0/5.0 -
I was very pleased.
Repair Quality - 5.0/5.0 -
Professional and very nice.
Customer Service - 5.0/5.0 -
Lisa was such a joy to communicate with during the repair.
Returned Clean
Nannie
(Chevrolet owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0 -
There took very good care of my vehicle another A+
Repair Quality - 5.0/5.0 -
I'm extremely satisfied
Customer Service - 5.0/5.0 -
There's no better place
Returned Clean
Sandra
(Cadillac owner)
reviewed 8/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, friendly staff, good communication!
Customer Service - 5.0/5.0
Mckenzie
(BMW owner)
reviewed 7/26/26
My Experience - 5.0/5.0 -
Great service kept me in the loop during the whole thing and everyone was nice and polite and my car looks amazing
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Mason
(GMC owner)
reviewed 7/20/26