Lee's Autobody

My Experience - 5.0/5.0 -

Job well done

My Experience - 5.0/5.0 -

Very friendly and professional. Repair was completed earlier than expected. Very clean, inside and out. Looks brand new!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Satisfied but there may have been an issue with paint getting into the car

Customer Service - 4.5/5.0 -

Very satisfied with service we did have a delay in delivery due to a carpart and had to come by the next day other than that it was fine

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team at Lee’s Auto Body was very professional. They kept me updated throughout the process.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Overall the experience was good but could had been a better experience . The bumper of my car which was fix looks brand new. But on 8/11 I spoke to someone about my hood latch need repair also. & to also give me a quote on rear damage of my car which was not part of the accident. Car was done with repairs on 8/14 a day earlier than scheduled. I could not pick up my car on 8/15 so my parents did. Unfortunately, a different person told my parents they was unaware of the latch of the hood needed repair & they never communicated the cost of the repair I ask for the rear of the car even though they claim they did. I see a lack of communication with staffing. & I was satisfied with my service but also annoyed other repairs wasn’t done or communicated to me.

Likely to Recommend - 4.5/5.0 -

I will just tell the friend or family member to make sure already said to the rep is in writing. But the body shop do amazing work

Repair Quality - 4.0/5.0 -

The work on the car was amazing but there was a lack of communication between the staff. I asked on Monday 8/11 the hatch on the hood be repaired & it wasn’t. I also asked for a quote on repair work of the rear of the car & I was never told how much that estimate will be. When I had someone else pick up the car on Friday 8/15. That rep said they didn’t know about the hatch & they claim they told me about the estimate for the rear of the car. Very annoyed!

Customer Service - 4.0/5.0 -

I mentioned why I was unsatisfied in my last note. Lack of communication between staff

Returned Clean

My Experience - 5.0/5.0 -

I was very pleased speaking with a man named John. He was very kind & courteous. I was given a date that my car would be done around August 17th, and to my surprise, my car was done much much. Sooner. August 7th I was very pleased with that. The work was done very well. My car looks beautiful and I would definitely use them again. My overall experience from a scale to 1 to 10 definitely a 10

Likely to Recommend - 5.0/5.0 -

I would definitely use them again. Hopefully, I don't have to go through this again, but I would definitely recommend one hundred percent lee's auto body shop to my friends and family

Repair Quality - 5.0/5.0 -

I filled this form out 2 times already. I'm completely satisfied with the work and was very satisfied with talking to John. When it all began, he was very pleasant and understanding. He gave me an estimated date that my car would be done August. 17th and my car was done way before that. So I was very pleased with that. And they were very good with sending me updates through text messages on how my car was coming along so that was very good. I didn't have to keep calling them to find out anything. I was updated periodically, and my car was done way ahead of schedule so that was great. I would definitely use them again. Hopefully, I don't ever have to have this happen again. But if anything ever happened, I would definitely use them again

Customer Service - 5.0/5.0 -

I give one hundred percent to john and I was satisfied with being updated through text messages on my car

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice job. No hassles. Very friendly staff.

Customer Service - 5.0/5.0 -

Very good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

I see some spots still need to be buffed out and a piece is missing. I need to get back there

Customer Service - 4.0/5.0 -

Same

Returned Clean

My Experience - 5.0/5.0 -

Truck looks great and your staff is a breath of fresh air!!! I myself being in customer service can truly say that the staff is simply amazing!!! It's rare to find such genuinely great people. Thank you Thank you Thank you

My Experience - 5.0/5.0 -

We were sent daily emails regarding the progress of our repairs. Our auto repair was completed 1 day early. Most importantly our KIA repair was so good and professional you can't even tell it was damaged.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

They need to give your car back clean !! No have tape residue on it. My tire rims were a mess. Car overall dirty !!

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0 -

Work done to fix accident good.

Customer Service - 4.0/5.0 -

The people were very nice !

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The absolute best. They aim to please from the moment you call to make an appointment. The entire team is pleasent and willing to go that extra step.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always satisfied with their work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean