Lee's Automotive

4.7 (1,724reviews)
94%
13281 Aurora Ave N,  Seattle,  WA  98133
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Shop AssistantSparkles

Lee's Automotive is a full-service automotive repair and collision center providing collision repair, paint and refinishing, ADAS calibration, mechanical repair, maintenance services, diagnostics, tires, alignments, and fleet services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (1,724)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It was a difficult body of work since the damage was considerable but more contact with the shop personal to know what was being done would have been appreciated.d

Repair Quality

Customer Service

Didn't interact with shop personnel that fixed my car only with the staff at the desk

My Experience

The team at Lee's was transparent and as quick as they could be, given supply issues. Without the waiting time for replacement parts, everyone was at the top of their game -- texts and calls for updates, transparency into the process and timelines, and empathy towards my situation. If my car needs more repairs, Lee's is where I'm calling first.

My Experience

Likely to Recommend

Seems too busy for available staff.

Repair Quality

Repairs were good, took longer than texted date; missed my special request; rental company called a day after I returned the car to Lee’s asking me to return the car.

Customer Service

Espresso stand makes it impossible to enter lot, no parking.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for your work on my car. It looks marvelous and I'm glad that Geico suggested your shop. I'll be checking with you in the future when I need additional work done. :-) thanks again!

Likely to Recommend

Repair Quality

Thank you for a pleasant experience! Everyone was friendly, and the damaged area looked great when I got the car back. Thanks again!

Customer Service

Likely to Recommend

Repair Quality

From start to finish, the staff there were kind, understanding, and very clearly focused on making sure that my car was safely repaired and in great condition.

Customer Service

Excellent customer service. Enough said.

Likely to Recommend

Exceptional quality work

Repair Quality

Repairs to the door were good, but one component of trip had to be back ordered and has not yet been delivered. Hope yo hear from you soon on that

Customer Service

Friendly and cooperative staff. No problems here.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Communication services no the best

Customer Service

Did hear from her very much

My Experience

The work was awesome. I was disappointed that someone went on vacation which left me wondering why they weren’t calling me on my pick up date to pick it up, and why they didnt call me the second pick up date drop let me know not to pick it up. So the confusion was not knowing if I can go out of town do I have to stay home questions like that. But in the end I must say I was very pleased. I think you should have a back up plan to keep customers notified. Thank you for the excellent work though.

My Experience

I experienced excellence with Lee Automotive from start to finish. Thank you to every person involved in my auto repair.

Likely to Recommend

Already have

Repair Quality

Fast and beautiful

Customer Service

My Experience

My front bumper was hit so hard that Lee's automotive had to replace the bumper,I told Jordan that my car pulled to the left lee automotive will not give me a alignment. I am disappointed and won't do business there any more.

Likely to Recommend

Repair Quality

Some revision needed after checking the repair results.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Friendly staff and timely service.

Customer Service

My Experience

Everyone was very nice and helpful during the unfortunate process. The kindness of all staff made it easier. Thank you for quick service.