Lee's Automotive

4.7 (1,716reviews)
95%
13281 Aurora Ave N,  Seattle,  WA  98133
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Shop AssistantSparkles

Lee's Automotive is a full-service automotive repair and collision center providing collision repair, paint and refinishing, ADAS calibration, mechanical repair, maintenance services, diagnostics, tires, alignments, and fleet services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (1,716)

Likely to Recommend

Repair Quality

Great experience and awesome service. The car came back looking like nothing happened. Sophie is super helpful and I appreciated all the following up.

Customer Service

My Experience

My Experience

My Experience

Good communication no hassle.

Likely to Recommend

The team did a great job! Thanks! The only thing that I would have appreciated was offering some sort of optional "full interior / exterior detail" service + partnership with a local detailer. Since you have my car anyway, it would be awesome to be able to get that done at the same time before pickup.

Repair Quality

Customer Service

My Experience

Very professional. Sophia is great at explaining things. Decent text updates.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Can’t even tell that the bumper was damaged. Great communication from the team!

My Experience

My Experience

The job was done exceptionally well and looks amazing.

My Experience

Very helpful and friendly staff, and the work was completed 1 full week before the estimated date. Also, everyone wore a mask as mandated, so that's a plus as well.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication, great and fast service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole team made the experience painless! The check-in experience was easy - I was greeted at the door, then was graciously handed off to someone from Enterprise. For the next several days, I was updated regularly and the repairs were completed a day early. This is the FIRST time I've ever been hit (albeit I wasn't in the car when it happened) or had to deal with a car-related expense that wasn't directly or indirectly my fault. The Lee Automotive service team worked flawlessly with my insurer and made me feel "heard." I'm pretty easy to please, however, after working in the service industry for 15 years, I'm rarely impressed. The service quality and friendliness speaks volumes for the business as a whole 👏. Thank you, thank you, thank you!!!

Likely to Recommend

For anyone who has Geico (not sure about other companies), Lee's will get the job done right.

Repair Quality

Thank you to all of the helpful people at Lee's! You truly made this process enjoyable! Although I was shocked to find my car dented in a grocery parking lot, your team (and business processes) performed flawlessly in concert with Geico's Xpress repair service. Thank you, thank you, thank you! -Geoff

Customer Service

The customer service provided at Lee's is what I needed. Automated SMS, emails, phone calls as-needed... the team truly gives the customer a good experience, where we not only drive away with a repaired car, but a smiling face and warmed up heart. Bravo!

My Experience

Communication was great with Sophia and she was a pleasure to work with. Car looks great and would recommend this shop to anyone who needs repairs.

Likely to Recommend

Repair Quality

Great communication and very helpful with any questions I had.

Customer Service

My Experience

I had a great experience. Very fast and easy. Sophia was great and gave regular updates. Thank you!

My Experience

Thank you! Looks great! Friendly, with great communication.

My Experience

I liked all of the work that lee's auto did to my bmw and a very satisfied customer they've made me.

My Experience

Car came back perfect and car wash and interior clean was extra bonus! Excellent service!

My Experience

The car looks great! Also, I really appreciate that the car was completely clean on the inside. I couldn’t be more excited to drive my car again.

My Experience

Sophia is awesome. Very welcoming, charming and absolutely wonderful person. Loved it, the way she kept me well informed throughout the repair. Good job Sophia 10 out of 10

Likely to Recommend

Repair Quality

Excellent work

Customer Service