Lents Body Shop Inc.

4.9 (2,146reviews)
99%
9038 SE Foster Rd,  Portland,  OR  97266
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Setting the Standard in Collision Repair Since 1968. Locally Owned and Operated.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (2,146)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or even better than before the accident. The shop receives high marks for outstanding communication, including proactive text and phone updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers pleasantly surprised by early completions. The friendly, professional, and welcoming atmosphere is frequently celebrated, with customers feeling treated like family rather than just clients. Several customers noted the added delight of receiving their vehicles cleaned inside and out. A small number of customers mentioned delays, though most attributed these to insurance or parts availability rather than the shop itself. A few noted minor issues upon vehicle return, reflecting opportunities for continued attention to detail as shared directly by customers.
AI-Generated from reviews written in the last 12 months
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"... paint work. But Lents Auto Body pulled through and their work is remarkable! I wouldnt trust my vehicle with any other shop." Read more
"Lent's Body Shop did a fantastic job of returning our car to showroom condition. Every aspect of the project start to finish exceeded my expectations. ..." Read more
"... work was done in the time frame that was estimated. The final bill was actually less than the estimate ... even though other parts were needed .... which ..." Read more
"Lents went above and beyond. Were understanding and took time to do things right. I couldnt be happier ..." Read more
"Excellent service and communication! Repairs completed in a timely manner, and car looks like new."
"Everyone was very cordial and my car was completed in record time!"
"Their communication was excellent and our car came back looking like new and days ahead of schedule."
"... repairs to my car was explained to me very clearly. My car was done 4 days before the expected completion date." Read more
"they were quickly and efficiently completed much sooner than expected"
"... me and I received regular updates on progress and the work was completed way sooner than the estimate said. My only complaint is that Riley the dog wasn't ..." Read more
"... shop!! nothing short of an amazing experience from the communication, timeliness, and the amazing service. Everyone was so kind and helpful at all times, continued ..." Read more
"... Estimator to the work done - was simply excellent. Personable, proactive & anticipatory, and direct. It was especially helpful and confidence building ..." Read more
"Great customer service! They always got back to me regarding my questions. Kept me in the loop regarding my car and its progress ..." Read more
"... the outmost best customer service here at Lents. The clear and seamless communication from the front desk is phenomenal. The crew that worked on my truck ..." Read more
"... car. The customer service was next level, and they kept me in the loop the entire time without me having to ask. 1010. No hesitation—Id recommend them to ..." Read more

My Experience

Lent’s is my “Go To” when I need work done. Thank you!

My Experience

Charmaine is top notch. Car looks good. Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your flexibility and patience with me.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already have recommended it to family and friends

Repair Quality

I've always had quality work and it has been easy to schedule with Lents Body Shop.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The people here are amazing they treat you like family!! I had a few concerns when I got my car back and I mentioned them to the service advisor he responded very quickly and addressed the issues without hesitation amazing place I will always use lents. Thanks for taking care of me and my car. I know i said it already but they treat you like family and you dont get that very often THANK YOU LENTS

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience from beginning to end. Good communication and updates throughout the repairs. My car looks brand new!!

My Experience

Top notch customer service. Thorough assessment of damage. Excellent repair work. What more could a car owner want. 5 stars. I'll be back here if I need more work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Yall are the best thanks so much for truly listening and caring about creating an amazing experience. My car looks better than it ever since I’ve got it in 2012.

Likely to Recommend

Repair Quality

I think I already did this survey. I am very happy with my service. James helped me a lot. They made my car look better than when I bought it. Charmaine is super sweet and they hit the gold mine with her. Thank you for your wonderful service, constant updates, follow through with my concerns, and kind personalities.

Customer Service

Awesome!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great staff, really good at communicating and they do really great body and paint work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Representatives were friendly and professional, progress updates were provided and area of repair looked brand new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Finished reasonably quick and looks brand new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service and quality of work.

Customer Service

All members I spoke with were kind and spent time explaining the quote and process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Cleaned the interior of my car after the repairs, great service and customer relations.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We have been to this body shop multiple times and were treated with such respect and such care appreciate all the staff and the work that was done on the vehicle. Appreciate you all so much.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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