Les Stanford Collision of Ferndale

My Experience - 5.0/5.0 -

Fast and nice service, thabks again!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My Arcadia looks brand new!

Customer Service - 5.0/5.0 -

Kept me well and timely follow-up on the progress of my repairs

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You guys did an excellent job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Totally satisfied

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I like that it looks good and the repair was done in a short time

Customer Service - 5.0/5.0 -

The information was obtained fairly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job done on my car. Best customer service ever

Customer Service - 5.0/5.0 -

Cory was exceptional

My Experience - 5.0/5.0 -

Thank you! Repair was quick and professional. I appreciate that my car was also cleaned and vacuumed before returning home.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick, clean and professional

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

Headlight has some condensation in it. Some freezing, fog.

Customer Service - 2.5/5.0 -

Some condensation in the headlight. Fogging and freezing

Likely to Recommend - 5.0/5.0 -

None

Repair Quality - 5.0/5.0 -

Thanks for letting me make payment arrangements

Customer Service - 5.0/5.0 -

None

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

When you called me, the called id identified you as spam, not Les Stanford. I ignored the call because of that.

Likely to Recommend - 4.5/5.0 -

There’s always room for improvement but overall I would highly recommend this dealership.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

It's almost perfect

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It took a few weeks for the parts but Les Stanford collision was very helpful

Customer Service - 5.0/5.0 -

Jodie (sp?) was particularly helpful

My Experience - 5.0/5.0 -

If I ever need to, I know where to go.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Okay

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks so much for keeping me informed on my repairs while my car was in service. My parts were on back order so when my rental time was up they gave me a loner. It was a good experience for me. Thank so much for taking care of me.

Customer Service - 5.0/5.0 -

Outstanding service I was very pleased.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I feel a little air coming through on the driver's side window in the front so I'm hoping no rain comes through there. Otherwise things seem great.

Customer Service - 5.0/5.0 -

Always came to meet me upon my arrival. My car was ready right on time.

My Experience - 5.0/5.0 -

All staff were professional and courteous. Work appears to be very good

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Service was great. Seems to be great work

Customer Service - 4.5/5.0 -

Communication via text is okay

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality workmanship. On all the repair

Customer Service - 4.0/5.0 -

Customer service from the technicians were excellent reception. 8.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0