Les Stanford Collision of Ferndale
In operation 3 years.
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm completely satisfied with the repairs of my Mazda CX5. I have no complaints.
Likely to Recommend - 5.0/5.0 -
They listened to my concerns and handled my concerns with care.
Repair Quality - 5.0/5.0 -
The repairs to the door jams of the driver's side front and back doors were done perfectly. Both doors close with a "thud" that sounds like new. I was concerned about how the doors would open. The repair shop made my car whole, restoring my Mazda CX5 to a 100% original state.
Customer Service - 5.0/5.0 -
The repair shop frequently communicated with me by phone and by text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair was done promptly and I’m very satisfied.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, kind, and accommodating. The staff made the process easy for me and the loaner was the icing on the cake. Consider yourselves my collision crew and I'm passing the word. You guys are great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body repairs were done promptly. They provided transportation home after taking my CX5 in. And they picked me up after the repairs were done. The CX5 looks amazing.
Customer Service - 5.0/5.0 -
They communicated with me their process. And performed the repairs in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle was returned to me in better condition than it was in before my fender bender!
Customer Service - 5.0/5.0 -
Kory was great and very communicative about the status of repairs.
Likely to Recommend - 5.0/5.0 -
Sure I would recommend your shop to my friends.
Repair Quality - 4.0/5.0 -
All was great except for one thing. We noticed that the front bottom part of the bumper was not repaired and put in place. Probably we could take back to you so you can repaire it so I can give you a 10.
Customer Service - 4.5/5.0 -
All was great but the only thing is that I have called you after 2 weeks to find out the status of my vehicle. I think it will be a good idea if you call at least once in a week to provide an update. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Communication could have been better.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Repair was done well and I appreciated Jody’s help with the insurance assistance…she handled all their glitches
My Experience - 5.0/5.0 -
Vince and his crew at the Body Shop did a great job. I would use them again! A++
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vince and the staff at Les Stanford Collision in Ferndale did a great job! A++
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was stellar! Absolutely no issues whatsoever. Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was great. The car came back looking great and the team was very attentive to my requests. They even threw in a loaner which we're very appreciative of.
Customer Service - 5.0/5.0 -
The team was great. The car came back looking great and the team was very attentive to my requests. They even threw in a loaner which we're very appreciative of.