Lia Toyota of Colonie

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks good. Done early

Customer Service - 4.5/5.0 -

They were nice

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would use you in the future from start to finish it was a pleasant and professional experience.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

The tailgate still makes noise even after I brought it back. Paint is over lapping

Customer Service - 1.5/5.0 -

Front desk girls were great!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

There is paint damage on the driver side door handle that wasn’t there before

Customer Service - 0.5/5.0 -

There is paint damage on the driver side door handle that wasn’t there before

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

looks Great matched up older paint perfectly

Customer Service - 5.0/5.0 -

from estimate to repair Lia team made us feel at ease they were knowledgeable and professional kept us informed throughout repairs would highly recommend you to others for repair s

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very likely. I would recommend Lia Collison to any of my family and friends

Repair Quality - 5.0/5.0 -

The service was excellent

Customer Service - 5.0/5.0 -

The front desk staff were amazing. The day of the accident when we brought the car in, they were very kind, Very knowledgeable, answered all Our questions and helped us through the whole process

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

So far the rear window replacement seems like it is like new. The broken glass cleanup was effective and I do not hear any broken pieces inside the hatch.

Customer Service - 4.5/5.0 -

They were very professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Front desk staff are THE BEST very kind and helpful

Customer Service - 5.0/5.0 -

Everything was great

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

The repair looks perfect.

Repair Quality - 5.0/5.0 -

The collision center did a beautiful job and the car looks perfect. I am very happy.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Would prefer genuine Toyota parts. That’s an insurance decision not a Toyota issue

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0