Liberty Collision Center - Centerville Cr#4
In operation 60 years.
With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept informed about the progress of the repair and it was completed earlier than I was told to expect. It looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Saying that the job was complete when it wasn’t, and still waiting in the correct parts to arrive and needing to return at a future date and being stuck for a few hours while they worked on it. Not replacing a tire that they say was still good but has a visible tear in the side wall. I question the safety of it while driving, anticipating a blow out on the drivers side front tire. Gerber and two other auto body shops have estimates, and State Farm approved the Gerber work, but all three specified the bumper, the white piece above it and the black piece below it. Instead of replacing, they buffed the white part and reattached the bottom. I am unsure of the bottom as I didn’t get under the truck and inspect it as the other companies did. Seemingly nice people, but wasn’t up to my expectations as what other companies determined what needed to be replaced.
Likely to Recommend - 0.5/5.0 -
First impressions last a lifetime
Repair Quality - 1.5/5.0 -
They replaced a bumper and a wheel. But “repaired” the other two sections of the bumpers that the other 3 repair shops (and State Farm already approved) said needed replaced. Also, they didn’t replace the rubber tire that still has a gash on it, they just polished it and made it shiny. It was a brand new tire purchased a month prior to accident. I kept getting texts saying that truck was finished and I could pick it up with about an hour before they closed. More than once. And one day, lady called me and said it would be ready for pick up saying it was finished, but still waiting on more parts. Then she said I had to come meet her and select a new step bar for the truck the next day around noon. I show up and she took the day off. I show up and met a different nice lady who was totally unaware of what the other lady had planned. When I mentioned the small window of opportunity to pick up the truck, she told me that someone’s should have told me that they were open until 7pm. Would I return or even recommend? Absolutely not! Will be having State Farm rethink their alliance with them and having State Farm find a reputable repair shop to finish the job.
Customer Service - 3.0/5.0 -
The front desk lady might have been more cordial and hospitable. The lady who called and gave me the run around sounded nice on the phone, but results matter more than words. The lady I met personally with seemed nice and customer based in her manners, but was put in a spot when her co worker didn’t inform her of the reason for my arrival to select step boards for the truck.
Returned Clean
My Experience - 5.0/5.0 -
My car looks new! No scratches, a new bumper! The paint job looks almost like the whole car was painted! It drives well and I thank you for paying attention to all my concerns caused by that hit and run driver! From A-Z, including the rental Jeep (!) all rate a 10!! Thank you, Liberty!! KCM
Likely to Recommend - 5.0/5.0 -
See above comment
Repair Quality - 5.0/5.0 -
You all did an amazing job repairing my Accord! I miss being able to run it through the car wash every other day like usual - especially during the summer! But when the rains this week are over, I may do it by hand like I used to before the unlimited washes at Ave came into being! Thank you for your excellency in both service and repair!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Personable staff, quality work, ongoing communications and clear messaging.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, knowledgeable , efficient and excellent communication!! Highly recommended!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far everything looks great. You are very timely and quality company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You came highly recommended and ill do the same. Quality and quick work. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
High quality repair and service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent support, friendly and helpful
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the update information keeping me informed on the progress of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Liberty did an excellent job for me. Robbin stayed in touch to keep me updated through out the repair. It was a terrible time for me. I am recovering from back surgery then someone hit my vehicle. They would not take responsibility or even answer their insurance company calls. I paid for my repairs. Liberty was great through out the entire ordeal. Thanks to all the staff but especially Robbin.
Likely to Recommend - 5.0/5.0 -
This is my second time using Liberty Collision.
Repair Quality - 5.0/5.0 -
Great service. Car looks great
Customer Service - 5.0/5.0 -
Robbin was so caring and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff Was wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Did you guys disconnect the battery? I know you just did body work (front passenger side fender), but my car’s center touchscreen now doesn’t work - completely black. Pat knows this (the GM) she was there when I picked up the car. I still today have no working center consul touchscreen. I have owned this car over 1 year and this touchscreen has always worked. I’ve never had it go black until I picked up the car from you guys.