Liberty Collision Center - Franklin Cr#3

4.7 (668reviews)
94%
1291 East 2nd St,  Franklin,  OH  45005

In operation 60 years.

With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (668)

Likely to Recommend

Repair Quality

Bumper doesnt line up well with side panels.

Customer Service

Great with setting me up with the rental car. Not very good at communicating updates on my car. I would need to call to get an update

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Repair Quality

Repairs look great!!! Couldn’t tell what happened.

Customer Service

Kept in the loop!!!

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Likely to Recommend

I have and will continue to recommend Liberty Collision - Franklin to friends and family. The teamwork, communication and attention to detail is outstanding. They make customers feel listened to and valued as customers.

Repair Quality

Liberty Collusion Center- Franklin staff members really work together as a team to provide seamless service to their customers. The two way communication shared really helped the process move smoothly. My vehicle received outstanding recovery service and looks showroom ready. I felt listened to and valued as a customer. I have and will continue to recommend Liberty Collision to friends and family.

Customer Service

Liberty Collusion puts customers first. The process is clearly explained at drop off. Staff were in contact every step of the way. Everyone is friendly, knowledgeable and respectful. Their commitment to customer satisfaction is outstanding. Their comprehensive team approach really makes you feel confident and valued

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Good

Customer Service

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My Experience

Vehicle looked great. Communication throughout the process was excellent, and staff was friendly.

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Repair Quality

My car looks brand new - thank you!

Customer Service

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We have used liberty in the past, just not this particular location. We were very pleased with the outcome of using this shop.

Repair Quality

Very concise with communication, kept us in the loop and very open about the timeline of everything. I appreciated the constant updates throughout from start to finish, even when there was a problem with the first part that came in. This was appreciated since we were leaving for vacation and needed to get the rental car back.

Customer Service

Again, going back to the communication. Everything was excellent.

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My Experience

The staff were friendly. They were up front, respectful, helpful and answered all questions with honesty. On a scale of 1-10 I would give them a ten. The work done to my car was Great! I would definitely recommend them for future business if needed. If you are in need of collision service please give these people your business. Not only are they well worth it, but your car will be right. With all the deception and dishonesty in the world you won’t have to worry here. They are true to their word.

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My Experience

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Customer Service

Easy to work with and did an amazing job! Have already recommended them!

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Returned Clean