Liberty Collision Center - Franklin Cr#3
In operation 60 years.
With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Everything looks absolutely perfect but half way home I couldn’t see more than 6ft in front of my car. We spent 45 minutes adjusting the headlights up.
Customer Service - 3.5/5.0 -
Friendly but was told my car was finished on the phone and then it wasn’t when I showed up to get it. Also please let customers know before hand you don’t take cash.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job! Everyone was so helpful and a delight to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole process was smooth and I will highly recommend Liberty in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looked pristine, like a brand new car.
Customer Service - 5.0/5.0 -
Linny went above and beyond throughout every step of the repair process; through communication, accommodation and generally just ensuring I was happy and taken care of. She turned what is typically an unpleasant and frustrating experience into a painless one. I would definitely use Liberty Collision again simply for the exemplary and professional level of customer service I received here.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Car is functioning properly
Customer Service - 2.0/5.0 -
Poor communication, particularly misleading emails about updating repairs. Delays were very frustrating resulting in costly rental car charges.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It took too much time to do the work
Customer Service - 0.5/5.0 -
It took too much time to do the work
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
After a week post repair everything seems good
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Had to have the hood repainted because it had bubbles all in it. Bumper was damaged during install and had to have that fixed as well. Had to wait an extra week for parts to come in that they didn’t order the first time. Manager was helpful but lots of wasted time and money
Customer Service - 3.0/5.0 -
Manager was helpful in getting the things wrong fixed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work done on time and done right the first time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend Liberty to all
Repair Quality - 5.0/5.0 -
Linny and Tom we’re very helpful with communication and got things done even though my own co sucked.
Customer Service - 5.0/5.0 -
Linny and tom were super helpful and great with communications and worked with my ins co. Who sucked by the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like to that they took care of my loaner and communicated with the insurance company so I did not have to get involved. They also kept me informed throughout.