Liberty Collision Center - Franklin Cr#3

4.7 (670reviews)
94%
1291 East 2nd St,  Franklin,  OH  45005

In operation 60 years.

With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (670)

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Repair Quality

Like to that they took care of my loaner and communicated with the insurance company so I did not have to get involved. They also kept me informed throughout.

Customer Service

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Likely to Recommend

Maybe a 6-7 but this could be a 9-10 if we had been communicated with at least a little and definitely higher if my Costa glasses issue is resolved. We aren’t made of money so this is a big deal for me.

Repair Quality

Truck repair seems excellent (happy about that) and the Lady at the desk (I’m terrible with names) stayed late to make sure I got it back that day which is above and beyond and appreciate! I’d rate her service a 10. That said, my brand new Costa sunglasses apparently were stolen. I put them in glove box after accident like I always do and looked for them when I got home. Searched entire Truck and they are gone. These are glass, not cheap plastic and retail for nearly $300. I left a message within an hour of picking my truck up Friday October 24, 2025. As of 10am Monday the 27th I have not heard back. I would very much like them replaced.

Customer Service

Counter person was excellent and stayed late but customer service quality will depend on if my Costa’s situation is remedied.

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Likely to Recommend

Quick quality service and excellent customer service.

Repair Quality

The car was fixed well, cleaned up and done early.

Customer Service

Was kept in the loop as to the process and when to expect completion.

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Repair Quality

The car looks great , I have no complaints.

Customer Service

It was a pleasure meeting Beebee

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I have already recommended them and will continue to do so.

Repair Quality

The employee's were very accommodating and easy to work with.

Customer Service

Linnny Strack was able to coordinate the estimate and repairs to the car to accommodate the full schedule I was dealing with.

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Repair Quality

Very good job 💯

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Repair Quality

The quality of their work is fantastic and their communication was top notch.

Customer Service

Jeff and Lenny were great. Jeff went out of his way to pick up a part in person from Columbus on a Sat to help deliver my car faster.

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Repair Quality

They were communicating with me during the entire process of my car getting fixed. When the repair time went longer than anticipated, I was informed about what was left to work on and how long it would take. After I received my car, it was cleaned on the inside and out. And to top it off, the customer service was good. Big thanks to these guys for the good service on my car

Customer Service

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Repair Quality

The repairs were done very well and I was kept informed through the process. They did everything the could to get me my car back as quickly as possible and it looked just like it did the day I bought it.

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My Experience

Great place to work on your vehicle. They absolutely do what they say!

Likely to Recommend

I recommend to all needing expert body painting.

Repair Quality

I was greeted professionally, from the time I first received the estimate, the day I dropped off the car, and the day I picked it up. The paint work is awesome, and my car looks great! I highly recommend this body shop to others looking for a job well done.

Customer Service

They are great!

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Customer Service

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Repair Quality

Our car was top notch! Damages were fixed and unnoticeable! Very pleased with the people that fixed it and all the staff! Lenny went over and above to make sure we were happy. She and the staff were great to work with. We will highly recommend you all!

Customer Service

Customer service was an A+!

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My Experience

The staff at Liberty Collision was awesome!!! They stayed late to get my Murano finished and even put a battery in my vehicle when it exploded unexpectedly. I would highly recommend this company to anyone who has had an accident. Thank you all again for doing a fantastic job for me!

Likely to Recommend

Repair Quality

Jeff and the rest of the staff were absolutely amazing! My Murano looks like new and rides great!!! ☺️

Customer Service

Very friendly service! Highly recommend Liberty Collision to anyone!

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