Liberty Collision Center - Hamilton Cr#1
In operation 60 years.
With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Just waiting 9 months waiting for a hood. Not a lot of out of the box ideas to get one.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0 -
It was a mess to deal with them. They have no idea what's going on there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a wil good job
Customer Service - 5.0/5.0 -
You did great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Janet and Andrea helped me every step of the way. They were knowledgeable and efficient.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
Communication was poor this time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
The office employees did well at their job and the gentleman completing our quote also did well at his job, my slightly lower rating was only due to lack of communication after the job went beyond the quoted timeframe.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
If I could give a negative I would. I called numerous times for updates, never got answers but instead was told lies about what has happening with my car and WHERE MY CAR WAS by “Janet”. Very unhappy with the front desk lady, Janet, at liberty collision. Janet talked down and very condescending towards me, when I asked questions she replied as if it were a hassle to answer or find the answers I needed. It took 2 months to receive my car, I understand receiving parts took time and I was ok with that, but JANET made the whole experience the worst thing I have dealt with in my 23 years of life.
Likely to Recommend - 5.0/5.0 -
My overall impression of the folks at Liberty Collision and the results of the repair to my truck exceeded my expectations. Let’s be honest, when you damage a fairly new (2019) vehicle, you’re concerned it will not be the same afterwards. The folks at LC did a wonderful job explaining the process, working with my insurance company, and providing updates along the way. Yes, the repair took longer than expected. Original estimate was around two weeks. In all, the vehicle was completed around 6 weeks. But this was out of the control of LC. The delays pertained to the supply shortages and shipping delays. An issue that we all have to accept as part of business these days. The LC folks provided transparent updates and never over promised. As for the repair it’s self. The LC folks knocked it out of the park! Coming back to my original concern about things never being the same again. Well, they put that to rest when I picked the vehicle up. Everything looked brand new and perfect. In general, major body panels had to be removed and replaced, panels patched, and various accessory items either replaced or repaired. Additionally, the paint matched perfectly and was flawless! Serious kudos to these folks and the staff at LC!! Thank you for your hard work and customer service … especially to Josh and Janet on the front end of things and the various techs that made the repairs!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I was pleased with repairs and workmanship of repairs. Communication during process could be improved.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
My car took much longer than expected. But they did a good job on the painting it.