Liberty Collision Center - Westside Cr#49
In operation 48 years.
With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The texting was good for the first few weeks when all was on schedule, then the status updates kind of stopped and I had to make several phone calls to follow up. I know they are busy. This isn't really a complaint.
My Experience - 0.0/5.0 -
My window on the door that was fixed squeaks loud now when rolling it down
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
Looks like they got in to big of a hurry when putting the parts on the car. We will come there Monday to talk to you about the car.
My Experience - 5.0/5.0 -
Professional and impeccable
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
The personnel were all professional and engaged but they used the wrong paint color
Repair Quality - 1.0/5.0 -
They used the wrong paint color
Customer Service - 1.5/5.0 -
The bumper was painted white. My car is a pearlized white. I plan to go back there today to let them know !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job in timely manner
Repair Quality - 5.0/5.0 -
Repair so far was great. Waiting on one part for completion of repair. Car looks and drives great
Customer Service - 5.0/5.0 -
No issues. Picked up car with ease
Returned Clean
My Experience - 0.0/5.0 -
The rear door handle came apart and fell off and door can no longer be opened. Debris noted over hood and unknown crystallized stuff on rear door edge where painted.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very kind and organized
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service, excellent work overall in a timely manner
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
A decal that goes across the bumper in front of trunk was not replaced. Had to reschedule an appointment 10 days later to replace decal. Have to drop off car again and be without a car for the day. The quality of the work was excellent, just didn’t like that I have to go back again. Seems like a decal would be a quick job and not one requiring me to be without a car all day.
Customer Service - 4.0/5.0 -
See previous statement
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good work and good communication. Trim didn’t quite line up but I don’t think you could get it perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was not contacted about the use of OEM parts after I ask for after market parts to be used. Also, I would’ve liked one communication during the week about the status and the expectation that it would be ready by today.
My Experience - 5.0/5.0 -
Finished in one day.