Lindsay Collision Center of Springfield
In operation 63 years, 23 years at this location.
Lindsay Collision Center treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as Virginia's largest and best body shop, we enjoy the challenge of meeting and exceeding those standards each and every time.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
When I checked the car in, I asked the representative to please also replace the rear tail light bulb, as well as investigate the cause of low pressure in my wiper fluid spray - neither of which were related to my accident, but given I was bringing the car into the shop, it was an opportune time to get everything resolved. The rep flagged the two issues on the car using the pink pen which was used for all other body damages and also noted the additional work on my car estimate paperwork (I understood that I would pay for these two additional items myself, separate from the accident work being performed). When I picked up my car, the bulb was not replaced and no one seemed to have even looked at my wiper fluid issue. The body damage from my accident was repaired, but it seemed that my other requests were completely disregarded.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Both reps I worked with were very friendly and helpful. This would have been a 10, but two additional issues which I had asked to be addressed when I dropped off the car seem to have been disregarded.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I explained that I needed to know when they actually started so I could get a rental car through insurance. I could've gotten it on a Friday, but he never called. I called on Mon & he told me then. I went the weekend without a rental. I also called to let him know I was coming to pick up my car, yet I still waited over 30min to get my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kara provided fantastic customer service
Returned Clean
My Experience - 0.0/5.0 -
My windshield appears to be installed poorly. There are areas at the top of the windshield that show dips in the glass and the trim seal was installed somewhat sloppy.sloppy
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work that was done shows quality care. Thank you!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs needed were not complete at first but that was due to the insurance adjuster not Lindsay. Rachel got the adjuster back and additional repairs done quickly!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eric was wonderful to work with! Will recommend you to my friends without hesitation.
Likely to Recommend - 5.0/5.0 -
Already put positive comments on Angie's List
Repair Quality - 5.0/5.0 -
Expectations were surpassed!
Customer Service - 5.0/5.0 -
Eric C. Was great as was the young lady at the Enterprise desk.