Lito Auto Body Inc
1 Shop, 1 Family, 1 Focus! Quality repairs, 2 Generations strong! Serving Napa Valley since 1968. life time warranty on repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were awesome. Communicating through our the process. My car was repaired before the original repair date
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The repair looks great and happy with it just the timing was to long ...I understand that sometimes is out of their hands when the parts arrive or if the get the wrong parts but they can put more effort and requests the new parts delivered faster so it will be helpful for us as a costumer...because those things can cause the costumer spending more money that they dont have...
Customer Service - 4.5/5.0 -
Already explain on the first comment all the things I want it to say
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
They bought the wrong rim. Then couldn’t find a replacement so they said they would be the right rim from me which I paid $300 for and they gave me $100 so I lost money with there repair.
Customer Service - 3.0/5.0 -
Same as previous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job for me and they went to battle for me with the insurance company
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Highly unlikely I believe the prices that were paid was a shoddy job on my vehicle
Repair Quality - 2.0/5.0 -
When I picked up my car they were scratches on a new bumper and my front fog lamps are now non-operational so probably should have rated them lower
Customer Service - 3.0/5.0 -
Customer service was good although there when asked there was very minimal communication between the shops and the customer service representative and she did not have answers was supposed to call me back with answers did not call me back but overall it was all right should have rated him lower again
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super Helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, done in time Great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a maculate job no flaws what so ever
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
they had problems getting parts and the wrong parts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carrie was amazing!!!!