Look Auto Body, LLC

4.8 (1,474reviews)
97%
60 E Sunnyoaks Ave. #7,  Campbell,  CA  95008

In operation 16 years, 14 years at this location.

We've been repairing vehicles for more than 9 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Look Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the South Bay area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,474)

My Experience

Joel makes it as smooth as it can be. Good job.

My Experience

Joel was super friendly and made the whole experience easy. I am super happy with the customer service at Look.

My Experience

Great service and appreciated the communication on timing.

My Experience

My Experience

Had a great experience with this auto body shop. They replaced the bumper on my Toyota Camry, and the car looks brand new. The work was done quickly, and everything turned out great. The paint matched perfectly, and you’d never know there had been any damage. A special thank you to Joel for making the whole process smooth and stress-free. He kept me updated, answered all my questions, and provided excellent customer service from start to finish. If you’re looking for quality repairs, honest communication, and quick turnaround times, I highly recommend this shop. I’ll definitely return if I ever need body work in the future.

My Experience

Joel was very helpful in answering my questions and concerns. Work was finished in a timely manner at a reasonable price .

Likely to Recommend

Repair Quality

Everything went smooth and even did a full detail of the interior. It was an unexpected surprise!

Customer Service

Joel and team were great - super communicative and responsive

Likely to Recommend

Work completed as promised. Difficult to reach folks and leave messages

Repair Quality

Customer Service

Car looks like new

Likely to Recommend

Repair Quality

Customer Service

Service advisor Mario is the best!!! when you look up customer service in the dictionary they should have his picture there!

Likely to Recommend

Repair Quality

Due date.

Customer Service

Likely to Recommend

They're doing a great job.

Repair Quality

Our car looks as new.

Customer Service

They're doing great job. They kept us updated. Very satisfied!

Likely to Recommend

Repair Quality

Customer Service

Excellent staff and experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Clear coat and matching part-they have ordered a new one

Customer Service

Speedy, professional, and. Helpful. Only issue was a part that didn’t match and some small defects in the clear coat. Would definitely use them again.

Likely to Recommend

Repair Quality

I couldn’t give a perfect score for my particular repair, but the issue was largely related to AAA’s parts policy rather than the shop itself. AAA restricted the use of OEM parts, and after the first repair there was a noticeable gap between the lower cover and the trim. I brought the car back two weeks later, and while it improved somewhat, the gap is still there. I believe the team did the best they could under the limitations imposed by the insurance company’s parts requirements.

Customer Service

Mario was extremely professional and patient throughout the process, and communicating with him made everything smooth and stress-free. I can tell this shop does high-quality work given the strong reputation they’ve built and the number of vehicles I saw waiting for repair. Clearly many customers trust them and keep coming back. I couldn’t give a perfect score for my particular repair, but the issue was largely related to AAA’s parts policy rather than the shop itself. AAA restricted the use of OEM parts, and after the first repair there was a noticeable gap between the lower cover and the trim. I brought the car back two weeks later, and while it improved somewhat, the gap is still there. I believe the team did the best they could under the limitations imposed by the insurance company’s parts requirements.

My Experience

Service was good. Friendly folks

My Experience

They were super attentive, made sure my rental was all set up for me, Mario was especially helpful and had great customer service! I would recommend Look auto body to my friends and family!

Likely to Recommend

Repair Quality

Customer Service

I had a fantastic experience with the customer service. Mario was incredibly helpful and completed the car repairs very quickly.

My Experience

The service was terrific ! Mario was very thoughtful and answered all our questions.

Likely to Recommend

Repair Quality

Customer Service

Mario was great. very professional. VP for Greg

My Experience

Exceptional customer service and they did an amazing job on my vehicle. Can’t even tell it was damaged!