Lord's Coll. Exp T/A Security Auto Body

4.7 (134reviews)
90%
11172 Pulaski Highway,  White Marsh,  MD  21162

In operation 15 years, 10 years at this location.

Lords Collision is a family-owned business and has been serving customers in the Baltimore area since 1976. Our owner has been in the collision repair business for 45 years. In 1992, we opened the doors to our current location and have proudly offered complete satisfaction to our clients. Your complete satisfaction is our top priority. We offer only the highest quality products and services. Our collision repair experts are committed to providing you with expert workmanship in the restoration of your vehicle as well as personalized and friendly customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (134)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Dee is very personable and they did a great job on all the repairs.

Customer Service

Dee is very personable and they did a great job on all the repairs.

My Experience

Likely to Recommend

Repair Quality

Totally happy with their service. My truck looks brand new again after they did their work on it. Looks like they even took the time to clean the inside of the car. Highly recommended.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I could have given a better recommendation but after waiting 2 months for the repairs and being told it would be 2 weeks , I couldn't.

Repair Quality

While I was happy with the work, the problem was being strung along concerning when it would be done. After dropping off my truck on November 4th I was told it would take 2 weeks. I called almost every week to check on the progress. The usual reply was 'next week's. If I was given a more realistic time frame I would have made different arrangements for transportation.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice

Likely to Recommend

Repair Quality

Very happy

Customer Service

Returned Clean

Likely to Recommend

Lords collision did a phenomenal job on body work. You cannot tell that vehicle has been to a body.

Repair Quality

I’m very satisfied with the work done. It was completed on time and the vehicle is very clean when picked up. The car looks exactly when we bought new.

Customer Service

Customer is very nice and courteous.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. They did more than I asked for for the same price. The detail was fabulous which was complimentary.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Lords went above and beyond expectations. Jack made it so easy for me to get back and forth while waiting for paperwork and ordered parts

Customer Service

Jack did everything he could to make the process easy and convenient. Since I use a cane, he brought paperwork etc out to me. Quite a gentleman.

Returned Clean

Likely to Recommend

Good work and honest

Repair Quality

Totally satisfied except I almost ran out of gas driving home as I did not realize that no gas was put in the tank. Honnedt mistake

Customer Service

they kept me updated with what was going on

Likely to Recommend

Repair Quality

Right front bumper fitment isn't as good as it could be but the whole job was satisfactory in paint match and timeliness. Would recommend.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

In fact I have all ready recommended to 2 other people

Repair Quality

Customer Service

Returned Clean