Lord's Coll. Exp T/A Security Auto Body

4.6 (133reviews)
91%
11172 Pulaski Highway,  White Marsh,  MD  21162

In operation 15 years, 10 years at this location.

Lords Collision is a family-owned business and has been serving customers in the Baltimore area since 1976. Our owner has been in the collision repair business for 45 years. In 1992, we opened the doors to our current location and have proudly offered complete satisfaction to our clients. Your complete satisfaction is our top priority. We offer only the highest quality products and services. Our collision repair experts are committed to providing you with expert workmanship in the restoration of your vehicle as well as personalized and friendly customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (133)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service was excellent. Friendly Environment

Customer Service

Very Friendly, Excellent Service, Definitely would recommend to others if they need repairs

Likely to Recommend

Repair Quality

I was very pleased with the service it was great10👍

Customer Service

I was very pleased with the service it was great outstanding would come back again

My Experience

My vehicle looks great. Clean inside and out. It was a pleasure dealing with them.

Likely to Recommend

Repair Quality

Lower part of the door has an orange peel effect which is noticeable on close inspection

Customer Service

My Experience

The car looks like new. Lord’s did an excellent job! My car was even detailed inside and out. Thank you so much!

Likely to Recommend

Repair Quality

I was extremely satisfied with the repairs and when I picked the car up it looked beautiful, inside and out.

Customer Service

The customer service was great!

Likely to Recommend

This the 2nd time in 3 years that we have used Lord's. Love the service and the quality put into the repairs on my vehicle

Repair Quality

Customer Service

My Experience

Good people nice repair work Sandra is very personable

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Repair Quality

Customer Service

My Experience

My experience was great. Very helpful caring and honest people. I am so grateful for the help caring and compassion that I was shown especially by Sandra. She rocks and she gets the job done doing all this with a heart of gold. Definitely a customer for life and will recommend my friends. BTW. My car looks great. Thank you!!!!

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Customer Service

My Experience

Everything was GREAT

Likely to Recommend

Couldn't have asked for more.

Repair Quality

Everything was GREAT

Customer Service

I am on crutches and the staff was terrific.

Likely to Recommend

Repair Quality

Service was friendly and straightforward. Car was repaired promptly and they did a nice job.

Customer Service

My Experience

Lord’s was very knowledgeable , professional and experienced. My car looked beautiful again when I picked it up. I would recommend lord’s collision to all my friends and family.

Likely to Recommend

Repair Quality

Lord’s collision was very professional and knowledgeable. I would recommend them for any repairs to a vehicle.

Customer Service

Customer service was very knowledgeable and professional. Loved the experience.

My Experience

The team at Lords Collision White Marsh was absolutely amazing. Their customer service is unmatched and they truly look out for their customers in every way. Very accommodating and friendly. Highly recommend!!

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Repair Quality

Customer Service

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Repair Quality

Vehicle was finished on date as estimated. My vehicle looks like it was never even in an accident. Top notch service!

Customer Service

Sandra was great to work with. Made it very easy on me and between the text notifications and her checking up on me I was always in the loop of my vehicles status.

My Experience

Perfect service

My Experience

Nice and easy

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

U guys r awesome...thanks💋

My Experience

Sandra and her team were awesome to work with. Sandra kept us informed and was alway positive and upbeat in her conversations with us. The work they did was excellent

Likely to Recommend

Repair Quality

Sandra and her team were responsive and understanding. Sandra kept us informed through every step of the repair process

Customer Service

Returned Clean