Lou Fusz Collision Center
In operation 68 years.
Lou Fusz Collision Center of Creve Coeur, a part of the Lou Fusz Auto Network, is a trusted name in the collision industry. Our goal is to provide high quality repairs in a timely manner. We provide a high level of customer communication throughout the repair process, and customer service that is second to none.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Whole team was great, from intake through arguing with insurance to completion and pick up. Very professional with high quality and great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Working with the staff at Lou Fusz was great. They have been wonderful!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took 8 days for paint and alignment.
Likely to Recommend - 4.5/5.0 -
The quality of work is terrific, and people like Tracy and her dedication to customer service make this my collision center of choice.
Repair Quality - 5.0/5.0 -
My 2027 Telluride looks brand new; I cannot tell that any work was done, which is impressive on a car with only 1000 miles on it.
Customer Service - 5.0/5.0 -
I cannot say enough positive things about Tracy. She didn't just handle my car, she handled me. Super responsive, explained everything in detail, went above and beyond on every front. When I called with questions, she even asked if it was okay to call me back because she wanted to make sure she got the accurate information. That level of care doesn't happen by accident. When no porter was available to drive me home after drop off, she drove me home in her own vehicle. That's not a job responsibility; that's a person choosing to solve a problem. It is people like her and the quality of the work that are the reasons I keep coming back, despite my insurance recommending other body shops
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone did a wonderful job I'm so grateful for the work and care of my Chevrolet 2025 Tahoe, Thank you all so much for the great job to put it like it was, It means so much to me!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so very wonderful and did a great job with our Chevrolet Tahoe, Thank you so much for all you did 😀.
Customer Service - 5.0/5.0 -
Wonderful job 👏 thank you 👍 for everything . .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
The work was good but the details were not followed.
Repair Quality - 2.5/5.0 -
My rear controls was left unplugged. When I called the receptionist not Tracy, she didn’t understand. She told me that the technicians leave at 2pm. I get off at 3:30.So trying to find a way to get it taken care of.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Quick and sufficient work, professional representation. I appreciated the update texts. Thanks for getting my baby back right!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were kind, informative, and speedy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks good as new. Cannot tell there was any damage to the rear of the car! Thank you for completing the repairs so fast! Staff was informative and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair is great! Made the insurance and rental ver easy! Thank you!
Customer Service - 5.0/5.0 -
Excellent Customer Service!
Returned Clean
My Experience - 5.0/5.0 -
Friendly ‼️
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Friendliness, Fast order; Good job
Customer Service - 5.0/5.0 -
Friendliness; Fast order; Good job
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
For a stressful situation everything went smoothly. Tracy and Brea were very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was handled very professionally and quickly.
Customer Service - 5.0/5.0 -
Very professional - Tracy was exceptionally helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was really pleased with the outcome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They have done exceptional work on my wife’s car several months ago. My complaint is about a poor prediction of the final outcome.
Repair Quality - 1.5/5.0 -
The tech who did the visual analysis told me that when the repairs are done, I would be the only person who could recognize any repair. Nobody else could tell that any work was done. Unfortunately, the touchup paint area shows white plastic instead of silver. I should have asked for a reduction of the bill, but I was wanting to leave before the weather got bad with possible tornado warnings being issued locally. I did express my displeasure to Tracy when she had me inspect the repair. What I should have done is to ask for a $100 reduction in the charges. On a positive note, Tracy and other techs were very friendly and helpful, but my car doesn’t look very nice.