Loudoun Collision Center, Inc.

4.6 (237reviews)
96%
37232 East Richardson Lane,  Purcellville,  VA  20132

In operation 32 years.

Loudoun Collision Center is a full-service Auto Body Repair and Collision Shop in Purcellville, Virginia, specializing in collision repair services, custom paint services, PDR (paint less dent removing) imports, domestic & exotics. Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you’ll be happy with the outcome. Loudoun Collision Center is proud to be a Gold Class collision repair business. The Gold Class recognition indicates that our technicians are trained in the proper repair techniques and procedures that contribute to the complete and safe repair of your vehicle. As a Gold Class shop, we require each of our technicians involved in collision repair to take ongoing training every year. This includes classes on new vehicle technologies and the latest repair tech

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (237)

My Experience

More communication regarding completion. I got text messages, but they were sporadic.

Likely to Recommend

Overall the repairs look great and I am happy.

Repair Quality

The repair process was mostly seamless. I requested my working headlights be reused and was happy to say this was done. The only thing of note in this process was the completion time. While I did receive a few text messages conveying this, the text messages became spotty towards last few days. Better communication on this side would be very helpful as I also had to coordinate transportation. It would also be helpful to hear what was holding up the process. In the end, my car has never looked better and it was even washed!

Customer Service

The repair process was mostly seamless. I requested my working headlights be reused and was happy to say this was done. The only thing of note in this process was the completion time. While I did receive a few text messages conveying this, the text messages became spotty towards last few days. Better communication on this side would be very helpful as I also had to coordinate transportation. It would also be helpful to hear what was holding up the process. In the end, my car has never looked better and it was even washed!

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Excellent work and communication throughout the process. I really appreciated the car wash and interior clean!

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High quality and communicative

Repair Quality

They did extra services which were complimentary and very appreciated!

Customer Service

They were very helpful and answered my questions

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My Experience

Hi, While I appreciate the effort that went into the repair, I am not satisfied with the final result. The replacement bumper’s shape and color are noticeably different from what they were before the repair. I also noticed that the tire pressure warning light came on immediately after I left the shop. In addition, the vehicle was returned to me very dirty, with white powder residue on both the interior and exterior.

My Experience

Right on time and the repair was excellent..I am a very satisfied customoer

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