Maaco Atlanta - M2609

Likely to Recommend - 0.5/5.0 -

I will warn my friends, family, and co-workers not to trust their vehicles to Maaco.

Repair Quality - 0.5/5.0 -

They did an extremely poor repair and left paint over spray over the entire vehicle, including my custom wheels.

Customer Service - 0.5/5.0 -

Clearly, poor work can clearly see bad repairs, paint over spray on vehicle, and custom wheels.

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

Vehicle was back in working condition but it took a very long time to get the vehicle back.

Customer Service - 3.0/5.0 -

Could have been a better job of communicating instead of us having to continuously call to find out statuses

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 1.0/5.0 -

My car wasn’t fixed as expected and now I Ave to get it fixed over and pay again after paying $700 to you guys

Customer Service - 4.0/5.0 -

Although I wasn’t happy with the work the employees were nice to me

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The manager was attentive to my expectation. His shop crew exceeded the outcome I was hoping for. The young lady on the front desk was very pleasant

Likely to Recommend - 5.0/5.0 -

Very likely

Repair Quality - 4.5/5.0 -

I’m very pleased with my car paint job

Customer Service - 5.0/5.0 -

It went well

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The folks at Maaco on Metropolitan Avenue in Atlanta took a tired old Honda Fit and gave it new life with a superb paint job.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

While repairing the bum, they damage sensor. Then refused to talk with me about the problem. Totally dodged all my calls and emails. Very unprofessional. I then had to pay the dealership a. Additional 600.00 to fix the sensor.

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

The vehicle was brought in to the Metropolitan Pky after an accident, airbag deployed, front end damage. The car was returned back to me with the airbag still out and I was advised that this could only be fixed by the dealership. This is not true, our regular body shop installed them all the time. When the car was returned the hood replacement was done and put on crooked, the paint was sloppy and a round metal piece fell off of front bumper that was just installed. Right now we have 2 other cars waiting for repairs but I am almost certain we will not be returning once we get them back.

Customer Service - 0.5/5.0 -

The vehicle was brought in to the Metropolitan Pky after an accident, airbag deployed, front end damage. The car was returned back to me with the airbag still out and I was advised that this could only be fixed by the dealership. This is not true, our regular body shop installed them all the time. When the car was returned the hood replacement was done and put on crooked, the paint was sloppy and a round metal piece fell off of front bumper that was just installed. Right now we have 2 other cars waiting for repairs but I am almost certain we will not be returning once we get them back.

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Terrible service. Will never use again or recommend them to anybone

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

I would not recommend

Repair Quality - 0.5/5.0 -

There were repairs left undone on the vehicle

Returned Clean

My Experience - 0.0/5.0 -

The paint job is sloppy paint is running my rear view mirror on passenger door got broken by maaco they put my chevy symbols on crooked 1500 dollars garbage paint job i would never send anyone their metropolitan maaco never ever.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

It was horrible the service was horrible I was told and promised things that didn’t happen they had my car way longer than expected and still gave it to me messed up. I have paint all over my seats and floors they made the inside of my vehicle filthy. They messed my windows up.

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 1.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

Still believe in your good work.

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

They were very nice.

Repair Quality - 4.5/5.0 -

9 because what I needed was my full bumper replaced. Three parts were missing. Two fog light covers and the lower front grill. However, I was given a discount due to the missing parts. So I’m happy minus the missing parts. Overall I received good customer service. They were very nice.

Customer Service - 4.5/5.0 -

9 because what I needed was my full bumper replaced. Three parts were missing. Two fog light covers and the lower front grill. However, I was given a discount due to the missing parts. So I’m happy minus the missing parts. Overall I received good customer service. They were very nice.

Returned Clean

Likely to Recommend - 2.0/5.0 -

Unsure

Repair Quality - 4.0/5.0 -

The work they did on the car look good

Customer Service - 3.5/5.0 -

Too much confusion

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Not only was my car in their shop for almost a month, The Range Rover logo is falling off from them inappropriately re attaching it. Also, the stripping on the side of the right passenger seat door handle is falling off. This was the worst experience I've ever had. The manager offered to paint my rims for free and gave me his personal cell phone number. However, when I texted him to follow up about that, he ignored me.

Customer Service - 0.5/5.0

Returned Clean