Maaco Atlanta - M2609

4.6 (239reviews)
93%
1826 Metropolitan Parkway,  Atlanta,  GA  30315
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (239)

My Experience

Very professional front line staff and high quality paint work. After 20 years of working in car sales and hospitality know that any ownership group would be happy with the management here. Respectful of my time and expectations and it didn’t feel as if they were counting my money as is commonplace in automotive service. I will use this location again.

My Experience

The interior was left in horrible condition, there was paint and dust particles all over the interior . I had to pay 120 dollars to get the interior washed and shampooed. There is also several white spots on the outside of the car that I did not notice until I left . I was in a hurry as I had to get back to work . The car was several days late too as well

My Experience

This is experience was horrible. All around horrible. Will never come back. Hopefully this business gets shut down for negligence and over charging customer just because they can. Just horrible experience overall. I hate that I was in an accident that resulted in me having to deal this particular business. I went to MAACO at another location and customer service and quality of repair was awesome so I didn’t have any worries to try the company out again but I was definitely wrong choosing this location.

My Experience

Outstanding service and experience. Very communicative, friendly, and fair pricing. Had my whole car repainted when it was starting to peel from sun damage, and it looks brand new now! They even picked me up when my car was ready (I live close by) and answered all my questions readily. Would definitely go back and recommend to people. 10/10

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very Very Satisfied

Customer Service

Very good &Completely Satisfied

Returned Clean

Likely to Recommend

Repair Quality

The reason for a 10 is the professionalism that we received, the staff have been there to answer any questions that we have asked. I am truly grateful for Ms.Parlene Ramey (sorry if have spelled it work but she know the help that she and her staff have done. )Thank you for your patience. Love and Blessings. Reverend Derrick D.

Customer Service

The reason for a 10 is the professionalism that we received, the staff have been there to answer any questions that we have asked. I am truly grateful for Ms.Parlene Ramey (sorry if have spelled it work but she know the help that she and her staff have done. )Thank you for your patience. Love and Blessings. Reverend Derrick D.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I couldn't ask for a better experience, in fact I never had a experience with a repair shop whereas everyone was involved with my vehicle. Thanks Marlene, Chris, Tonya John and the crew!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would NEVER recommend Maaco after this incident.

Repair Quality

Terrible. Car was returned to me a total mess. There is brown powder all over my engine and interior. The painter carelessly left primer on the RED paint of my front bumper. Whoever had the sander and primer wreaked havoc on parts of the car that WASN’T damaged. The car looked better with dents on it. If I had known the person with the sander would go so crazy with the sander and primer I would’ve just paid for another fender. Went back to the location on 9/7 after being hung up on by Marlene. When I arrived the employee by the name of “Cash” seemed pretty upset about my complaint. Cash subsequently challenged me to a physical fight. This was a terrible experience. My car looks even worse than before.

Customer Service

My car looks worse than before I brought it in. Marlene was sweet at first, but only until payment was made. Marlene basically told me I was screwed. This location scammed me good.

Returned Clean

Likely to Recommend

Repair Quality

made it seem as i was crazy but they fixed the problem. i see another issue but i didn’t want to bother much so i left

Customer Service

tried to be rude over the phone changed energy in person

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Marlene And The Painter Did A Great Job….. Excellent Customer Service

Customer Service

Marlene & The Painter Did A Great Job ‼️ Excellent Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They done a very good job but painted over my sensors. There are 4 sensors on the rear bumper. I had to remove the paint before I could backup properly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was extremely pleased with the service that I received it at Maaco , I will share it as I come in contact with people need the type of service at Marco

Repair Quality

I was pleased with the service I received at Marco my first staff encounter was with Marlene she was friendly but Professional listening to my concerns and share it positive feedback. I was extremely please when I picked up my car with the new paint job If and when I encounter someone that needs masco type of repair/service you offer I will share my positive experience at Macao and friendly staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Just didnt get the paint job that i paid for

Customer Service

Just didnt get the paint job that i paid for

Returned Clean

Likely to Recommend

Without a doubt

Repair Quality

Marlena was awesome with Customer service, very responsive and keeping me in the loop every step of the way.

Customer Service

Again Marlena and her team are great and quick!

Returned Clean