Maaco Forest Park - M2871

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

THEY ALWAYS CHANGE THE PRICE AND WORK IS NOT THE BEST FOR WHAT WE PAY

Customer Service - 2.5/5.0 -

CHANGE PEOPLE TO MUCH AND PRICING IS TO HIGH

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0 -

Looks like to me there was no professional work done on my car

Repair Quality - 3.5/5.0 -

I wasn't satisfied with the paint job

Customer Service - 3.0/5.0 -

I wasn't satisfied with the paint job had orange pill sanding wasn't completely done in certain areas scratches on the car it just wasn't meeting my expectation

Returned Clean

My Experience - 5.0/5.0 -

The staff went far and beyond for me. I love my truck!!!

My Experience - 0.0/5.0 -

Had to pay $50 extra just to use my credit card there!! That’s a rip off!!😡😡😡😡

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

I was charged over $50 to use my credit card there!! They also used surplus parts on my vehicle!😡😡

Customer Service - 2.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Exceeded my expectation

Likely to Recommend - 3.0/5.0 -

I would advise them the paint job is good but beware the 4% credit card charge per transaction.

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0 -

Get another credit card company. The 4% charge is ridiculous. I wouldn't come back for that reason alone.

Returned Clean

My Experience - 5.0/5.0 -

The vehicle looks amazing I asked the Macco team to make my Lil red riding hood look like It did when I bought it in 2012 and the exceeded my expectations!!! It looks great !!! Thanks Maaco You are Marvelous !!! My brother was so impressed he's bringing his 2nd car to you all😁

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I will do the exact opposite--I will tell people to NEVER go to ANY Maaco EVER!

Repair Quality - 0.5/5.0 -

This was the worst experience I've ever had with a company.

Customer Service - 0.5/5.0 -

I received misinformation continuously, and this was if people even knew where my car was/what was being done (which was not the case on multiple occasions).

Returned Clean

My Experience - 5.0/5.0 -

Marshall was very pleasant to work with, very professional and has excellent customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Jimmy was awesome along with the other staff

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

My truck wasn't painted correctly, I'm filing a civil suit against macco

Customer Service - 0.5/5.0 -

Lawsuit

Returned Clean

My Experience - 5.0/5.0 -

They did great job

Likely to Recommend - 5.0/5.0 -

Yeah anytime

Repair Quality - 5.0/5.0 -

All the staff there was very nice and respectful I would tell the world to go to that location and they take they time and get the job done right

Customer Service - 5.0/5.0 -

Very good paint and respectful staff I love this location

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

I didn’t not receive service on my car. My car was sitting at this location for two weeks. After I was promised it would be done in 1 week. I was forced to spend unnecessary money on a rental car to get to work. Just for my car not to be worked on at all. I paid more than half of the service out of pocket. When I asked for a refund I was told I would still have to pay for the parts that were order. I have yet to get an update on the ordered parts for my vehicle. When I asked for a receipt of what has already been paid. I was told there was no payment made and It doesn’t show up in the system. It’s has been over a month and still no update on what will be done to complete this service. AK is the only person who has been actively trying to help me during this process. I would like to be contacted with a solution for this on going problem !

Customer Service - 4.5/5.0 -

Only for the employee name AK. She has been the ONLY one actively trying to resolve this situation.

Returned Clean

My Experience - 5.0/5.0 -

You guys did an excellent job!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0 -

I am very impressed and satisfied by the outcome of my truck after painting. Thank you. I hope next time we can do better on delivery time. This paint job took 1 month and that unacceptable. Thanks

Customer Service - 5.0/5.0

Returned Clean