Maaco Morrow - M2779

Likely to Recommend - 0.5/5.0 -

Please read aforementioned comments

Repair Quality - 1.0/5.0 -

1. Lack of consistent comments with the customer throughout the entire process. 2. Failure to complete job in the time manner that Management stated after receiving up front payment. Management stated that the job would be done in 3 days, however, the job took five days without the job being completed. 3. Did not attach any of the emblems back on the vehicle after stating that the job was complete. 4. Car was dirty on the exterior of the car( Car was not washed upon final payment . 5. After calling the customer 45 minutes before closing time, no one was available to meet the customer. I had to go into the door way of the shop where cars were being worked on, in order to request assistance to pickup my vehicle. 6. No discount was offered after I complained regarding dissatisfaction of the entire experience.

Customer Service - 0.5/5.0 -

Please read aforementioned comments.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

You painted my car an sand the in side of my door handle I pick up my car the I had to bring I had to bring it back it back causes they did not paint the in side of my door handles and the right side of the front bumper was not fix , you had my car for a week when I brought to you the first time , now you had it for another two week an after telling me when call that it would be really to pickup Monday now it been change to Wednesday, my concern is that I got a text that said that the car had been pick up so when I got the text I call and ask them who pick up the car cause I didn’t pick it up , i am still waiting on my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Not complete and painting not quality

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.0/5.0 -

Not the one in Morrow Ga

Repair Quality - 2.5/5.0 -

delayed several times telling me my car was finish

Customer Service - 2.5/5.0 -

Never finished putting parts on my car

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Service was professional

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

My fender was repaired but my windshield was broken along with my window switch when I picked my vehicle up.

Customer Service - 0.5/5.0 -

I was lied to multiple times about the status of my vehicle and was even cursed at

Returned Clean

My Experience - 0.0/5.0 -

Very unhappy with the service and the company puts the wrong paint and has to repainting the car

Likely to Recommend - 0.5/5.0 -

not at all

Repair Quality - 0.5/5.0 -

Don't like the service

Customer Service - 0.5/5.0 -

not satisfactory

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 1.0/5.0 -

Over spary on wheels tht I paid 7300 for dings wasn't taken out as per discussed fingerprints dried in paint inside passengers door jam had 2 spoiler for trunk both were discussed abt being painted wrong spoiler painted and installed and on tht note rear spoiler is coming up on trunk (car was painted also darker then I wanted but I adjust and worked tht out so I am fine with color I made proper changes thts fine) I didn't give it a 0 because the car overall considering its been a issue with vehicle this time it had more effort done to then the other times so thts wht made me go with a 2 I want to go with a 20 because I must say the painter laid the pint dwn

Customer Service - 5.0/5.0

Returned Clean