Mac Haik Ford 2
In operation 46 years.
WE GIVE OUR BEST TO SATISFY CUSTOMERS AND KEEP EVERY CUSTOMER HAPPY. ALWAYS TRY TO HIT OUR REPAIR DATES ON TIME AND ALWAYS HIT FOR THE BEST REPAIRS ON IT.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
ALWAYS THE BEST FORD SERVICE IN HOUSTON.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cris did a great job of providing updates and managing a difficult repair situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Truck looks great. Volume button was broken before my accident. It’s not your guys fault that it’s broken but I wish you guys would’ve fixed it for free lol. But other than everything was great. If volume button had been fixed definitely an 10 :)
Customer Service - 4.5/5.0 -
Truck looks great. Volume button was broken before my accident. It’s not your guys fault that it’s broken but I wish you guys would’ve fixed it for free lol. But other than everything was great. If volume button had been fixed definitely an 10 :)
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris over at katy freeway Ford Houston was very professional helpful understanding my part of the insurance and personable..this young gentleman ...what an asset to your dealership...yes i am so happy with the entire experience at your Ford dealership.
My Experience - 5.0/5.0 -
I was very pleased with the customer service I received from Christian (Chris) and the front receptionists and the repairs that were done by the technicians. Chris was very thorough in explaining everything that needed to be done to repair my truck and kept me updated on its progress. Chris was very professional, knowledgeable and friendly. My truck looks fantastic- no one would know that it had been wrecked. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I hate that I forgot his name. But the gentleman was so nice and efficient! He made the process extremely easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I believe his name was Chris, but he was extremely helpful and made the process very smooth!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great overall experience.
Repair Quality - 5.0/5.0 -
Chris was amazing. Communicative, professional, and knowledgeable.
Customer Service - 5.0/5.0 -
Again, Chris is a 10/10. Even taking calls from my less-than-helpful insurance company to achieve positive results.
My Experience - 5.0/5.0 -
The shop did a very good repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints. Will be taking my other car for both repairs and service soon and will continue going to Mac Haik despite the fact that Sterling McCall is three minutes from my office. All solely due to the service being exceptional, with a big shout out to Christian in the body shop for handling my repairs and staying on top of everything I needed . This alone is why I’ll be taking my other vehicle there tomorrow. Now, if yall could just get idiot customers at my job to stop hitting my vehicle to stop them from needing repair, then I’d be in heaven. 10 out of 10.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On the first round of repairs there were some minor cosmetic issues, but the service manager stepped in without hesitation and took the vehicle back in to make it right. The body shop did an excellent job and addressed all of the issues identified quickly and to a high degree of quality.
My Experience - 5.0/5.0 -
Your team is competent and caring Christian is wonderful
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service, and super friendly employees. Very satisfied with my experience with this ford and will return.