Mac Haik Ford 2

4.8 (389reviews)
94%
10333 Katy Freeway,  Houston,  TX  77024

In operation 46 years.

WE GIVE OUR BEST TO SATISFY CUSTOMERS AND KEEP EVERY CUSTOMER HAPPY. ALWAYS TRY TO HIT OUR REPAIR DATES ON TIME AND ALWAYS HIT FOR THE BEST REPAIRS ON IT.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (389)

Likely to Recommend

Repair Quality

Had to come up and truck was not fixed to satisfaction first time

Customer Service

My Experience

Robert at Mak Haik helped us out with our vehicle. He was kind, professional and was a pleasure to work with through this process. He arranged the time for us to drop off our car, kept us updated throughout the repair process and our car was ready at the time that he said it would be. Thanks Robert!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Definitely.

Repair Quality

I have never before not needed to have some aspect of a repair addressed, but the repair job was done professionally the first time and other than a delay from Ford in supplying the needed parts to assemble my truck in a timelier manner, I am 100% satisfied with the job Mack Haik Collision performed and want to say thanks to Chris for all of his help and for keeping me informed throughout the process.

Customer Service

Chris was the best, professional, and always communicated to me where the repair stood and provided regular updates on the progress.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Even though it took longer than expected, Robert was so kind in keeping me updated with the status of my vehicle repairs. Then to my surprise...my car was cleaned inside and out! Great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repairs were flawless.

Customer Service

Chris was excellent. He kept be notified of any changes, etc. Thank you Chris.

Likely to Recommend

Repair Quality

Auto rear door open sensor not working when I picked up vehicle. They couldn’t fix. Has to bring back after part ordered. Still couldn’t fix. Have to bring back and leave for service.

Customer Service

Likely to Recommend

Repair Quality

Christian in the Body shop was amazing!! He always kept me up to date, was eager to assist and answer all questions.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The wok was excellent and all of the staff very friendly and professional, just like the last time that I had work done in this shop.

Likely to Recommend

Repair Quality

Always great having our vehicles serviced and repaired at Mac Haik Ford.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

They did a great job on my brand new wrecked Jeep. I was satisfied couldn’t even tell that it was involved in a collision. Great customer service from Robert in the collision department

Likely to Recommend

Repair Quality

Customer Service

My Experience

Robert in the body shop did a terrific job on my F150 bumper replacement. With Autonation Ford less than 2 miles from my home I prefer your service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

repairs were quick and well done

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Robert in the Body shop was the best!! Very courteous, professional and delivered great customer service. The insurance / repair process was the best it could have been. Thank you!